Sr Specialist, IT Tech Lead Planning

Accountabilities:

• • Application ownership and governance: Own and manage supply chain planning and reporting applications, ensuring they remain aligned with business requirements, regulatory expectations, and operational needs throughout their lifecycle.
  • Technical solution leadership: Gather and analyze business needs, document workflows and technical requirements, and translate functional requirements into scalable technical specifications and solutions.
  • Kinaxis Rapid Response delivery: Configure and enhance Rapid Response and other planning/reporting applications, including data models, worksheets, dashboards, alerts, and related integrations.
  • System testing and validation: Develop and execute test scripts, UAT scenarios, validation plans, and change controls for new implementations and system modifications.
  • Compliance and risk management: Help maintain applications in a validated state and support risk assessments, audits, regulatory inspections, and compliance activities, including CSV and GxP requirements.
  • System maintenance and issue resolution: Oversee upgrades, patches, enhancements, and ongoing maintenance while coordinating issue triage, root-cause analysis, and defect resolution.
  • Cross-functional collaboration: Act as a primary liaison between IT, business process owners, and external vendors to coordinate support, enhancements, priorities, and technical decisions.
  • Documentation: Maintain accurate functional requirements, design specifications, validation documentation, system records, and change-control materials throughout the application lifecycle.

  Requirements:

  • Education and experience: Bachelor’s degree in Computer Science, Information Systems, or a related discipline, combined with at least 2 years of hands-on experience building worksheets, dashboards, and alerts using Kinaxis Rapid Response.
  • Kinaxis expertise: Strong knowledge of the Kinaxis platform, particularly data modeling concepts such as table structures, linkages, and configuration.
  • Technical skills: Working knowledge of SQL, data integration concepts, APIs, batch jobs, and ETL processes, with the ability to troubleshoot application logic and data-related issues.
  • Programming knowledge: Basic understanding of Java and .NET, sufficient to analyze and troubleshoot application logic, scripts, and integrations.
  • Cloud and infrastructure: Familiarity with AWS or Azure and experience deploying, configuring, or maintaining applications in cloud environments.
  • Enterprise application support: Experience with application integrations, web services, APIs, production support, and troubleshooting complex system issues.
  • Validation and compliance: Experience in a regulated healthcare, pharmaceutical, or life sciences environment, with knowledge of Computer System Validation (CSV) and GxP requirements.
  • Testing and documentation: Ability to create and execute test scripts, validation plans, system documentation, and change-management materials.
  • Problem-solving: Strong analytical and troubleshooting capabilities, with a structured approach to resolving complex technical and business problems.
  • Communication: Excellent communication and stakeholder-management skills, with the ability to translate technical concepts and business requirements for diverse audiences.
  • Project delivery: Basic project management experience using Agile, Waterfall, or hybrid methodologies is an advantage.
  • Certifications: Kinaxis Author Level 1, Administrator Level 1, and/or Integration Level 1 certifications are considered assets.

  Benefits:

  • Salary: Estimated base salary of $88,000–$110,000 CAD annually, depending on location, skills, expertise, experience, and other relevant factors.
  • Additional compensation: Eligibility for discretionary bonuses may apply.
  • Remote work: Fully remote position open to candidates across Canada.
  • Career development: Opportunity to expand technical expertise, business knowledge, and leadership capabilities within a growing organization.
  • Technology exposure: Hands-on work with Kinaxis Rapid Response, cloud environments, enterprise integrations, data platforms, and supply chain planning technologies.
  • Meaningful impact: Opportunity to contribute to technology supporting critical healthcare and life-sciences operations.
  • Inclusive workplace: Commitment to equal opportunity and reasonable accommodations throughout the recruitment process.
  • Work environment: Collaboration with cross-functional IT, business, and external technology teams on global enterprise applications.