Sr. Site Reliability Engineer

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

About the Role

We are seeking a Senior Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our services and infrastructure. This role focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best.

The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort.

What You'll Do

• Service Reliability & Operations
  • Own and drive the availability, durability, and performance of critical services across all production environments.
  • Lead and champion complex projects from problem discovery through complete, cross-functional resolution, demonstrating high-level technical ownership.
  • Define, establish, and enforce service health standards, including working with engineering leadership to implement SLIs, SLOs, and error budget policies for multiple services.
  • Lead critical incident response and post-incident reviews, translating findings into strategic, long-term service improvements and architectural changes.
  • Mentor others and act as a subject matter expert in following and evolving established ITIL/OSS processes (incident, change, problem, and capacity management).
• Automation & Tooling
  • Design and architect scalable automation solutions to eliminate toil and improve the efficiency of operational tasks across the entire platform.