Sr. Security Engineer, Field Security

Purpose of the Job

At 6sense, customer trust is key. As part of the Security department, the Field Security team represents the public face of 6sense’s information security program. This role is responsible for customer security team relationships to include: leading customer security assessments, managing the customer audit program, and maintaining core tooling that supports the company’s customer assurance strategy. It is a highly cross-functional position, well-suited for professionals who operate effectively at the intersection of security, customer success, and business operations. The role implements responsible adoption of AI and automation to enhance the efficiency and impact of field security programs.

Responsibilities & Accountabilities

Customer Assurance

• Manage all customer communications, including security inquiries, incident notifications, and beyond.
• Drive all customer security assessments, ensuring timely, accurate, and professional responses.
• Support the sales cycle through customer engagement to address security questions or concerns as needed.
• Proactively communicate emerging customer security concerns and influence product security roadmap.
• Collaborate cross functionally with other departments (e.g. Legal, Engineering, Product) to ensure alignment on customer assurance efforts and content accuracy.
• Build and manage a scalable customer audit program, including evidence collection, audit coordination, and reporting.

Trust Center & Security Resources

• Own and maintain the SafeBase Trust Center, Trust Site, and other customer-facing assets.
• Drive the creation of new customer-facing assurance materials, including FAQs, whitepapers, and product security summaries.

Security Evangelism & Internal Enablement

• Champion security across the organization; lead Field Security presentations and help build a cross-functional security champions group.
• Support and improve internal Field Security enablement content for Sales (e.g., handbooks, trainings, process documentation).

Automation & Process Optimization

• Identify and implement automation tools to scale Field Security workflows.
• Manage and improve the Responsive platform, leveraging AI to streamline security responses and processes.

OKRs & Metrics

• Execute quarterly Key Results in alignment with team OKRs.
• Provide insightful input for quarterly metrics and influence reporting on Field Security’s impact on sales.
• Support the creation of the Annual Field Security Study, highlighting team achievements and customer trends.

Performance Measurement

• Actively p