Sr SampleManager Implementation Engineer

Accountabilities:

• • Configure, customize, implement, and deploy SampleManager LIMS solutions across a range of laboratory environments.
  • Serve as a senior technical implementation expert, applying deep product knowledge and implementation best practices to deliver scalable and maintainable solutions.
  • Translate functional requirements and technical designs into effective SampleManager configurations and working solutions.
  • Design and implement laboratory workflows, master data, business rules, screens, reports, and other LIMS functionality.
  • Configure and support integrations between SampleManager, laboratory instruments, enterprise applications, and other systems, including SampleManager Integration Manager.
  • Perform technical analysis, troubleshooting, and resolution of complex configuration, integration, and application issues.
  • Support data mapping, migration, validation, and related activities for LIMS implementations and upgrades.
  • Develop and execute unit and system testing while supporting broader validation, deployment, and production-readiness activities.
  • Prepare clear technical documentation, including configuration specifications, design documents, implementation records, and other project deliverables.
  • Support upgrades, enhancements, and change requests across existing customer environments.
  • Estimate technical implementation activities and proactively identify dependencies, risks, and potential delivery issues.
  • Collaborate with solution architects, business analysts, project managers, technical leads, QA/validation teams, and other engineers to deliver integrated solutions.
  • Provide technical guidance, knowledge transfer, and implementation support to project teams and customers.
  • Contribute to reusable configurations, implementation standards, technical best practices, and continuous improvement initiatives.

  Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related discipline, or equivalent relevant professional experience.
  • 7+ years of experience implementing, configuring, or supporting LIMS/informatics solutions, including substantial hands-on implementation experience.
  • Strong hands-on expertise with SampleManager LIMS configuration and implementation is strongly preferred.
  • Demonstrated experience designing laboratory workflows and implementing customer-specific LIMS functionality.
  • Experience with SampleManager Integration Manager, system integrations, and laboratory instrument integrations is highly desirable.
  • Experience working with relational databases such as Oracle, SQL Server, or PostgreSQL.
  • Programming or software development experience, particularly with C#/.NET, is an advantage.
  • Strong troubleshooting, analytical, and problem-solving skills, with the ability to diagnose complex configuration, integration, and application issues.
  • Experience with LIMS upgrades, testing, deployment, data migration, and system validation.
  • Understanding of SDLC, Quality Management Systems, and regulated or validated laboratory environments such as GMP, GLP, FDA 21 CFR Part 11, and ISO is desirable.
  • Ability to interpret functional requirements and technical specifications and translate them into reliable working solutions.
  • Experience in business analysis, requirements gathering, and functional specification development is beneficial.
  • Strong technical documentation and written and verbal communication skills.
  • Ability to work independently on complex technical assignments while collaborating effectively within multidisciplinary project teams.
  • Self-motivated and adaptable, with the ability to learn new technologies and deepen expertise in LIMS solutions.
  • Strong organizational skills and attention to detail, particularly when working in regulated environments.
  • Willingness and ability to travel when required.

  Benefits:

  • Full-time, fully remote position based in Canada.
  • Standard Monday-to-Friday work schedule.
  • Opportunity to work on technically complex LIMS implementation and integration projects.
  • Exposure to laboratory informatics, regulated environments, system validation, data migration, and enterprise integrations.
  • Opportunities for professional development and continued technical specialization.
  • Collaborative environment involving solution architects, analysts, project managers, QA/validation specialists, engineers, and customers.
  • Opportunity to contribute to implementation standards, reusable solutions, and continuous improvement initiatives.
  • Reasonable accommodations available for individuals with disabilities throughout the recruitment and employment process.
  • Equal-opportunity workplace committed to an inclusive and diverse working environment.
  • Additional employment benefits and rewards may apply according to the applicable employment package and location.