Sr. Sales RevOps Analyst
About the role
Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Role Summary
The Senior Sales Revenue Operations Analyst is the operational backbone of ecoATM's sales and retail partner ecosystem. This is an individual contributor role and will report to the SVP, Corporate Development. Working with the Sales team this person will own the Sales Revenue Operations as we expand our kiosk network and deepen relationships with retail and mall partners.
We're looking for someone who can look at our current processes and make them better. You'll own Salesforce as a system of record for Sales, drive the weekly forecast cadence, manage the administrative lifecycle of partner onboarding and mall portfolio operations, and continuously raise the bar on how this function operates.
What You Will Do
- Salesforce & Data Integrity
- Serve as the Sales groups internal product owner of Salesforce by maintaining accounts, kiosk locations, opportunities, and pipeline with rigorous data hygiene and standards enforcement.
- Define, document, and continuously improve Salesforce data standards; proactively identify systemic gaps and lead remediation in partnership with IT
- Build and maintain executive-ready dashboards and reports that give leadership and the sales team real-time visibility into pipeline health, kiosk deployment status, and partner performance.
- Identify opportunities to automate or streamline manual data workflows and advocate for the right solutions.
- Pipeline Forecasting
- Own ecoATM's weekly pipeline forecast process — producing the single executable forecast used by Sales, Compliance, and Kiosk Operations to plan and prioritize.
- Validate forecasts against compliance permitting timelines and Kiosk Operations capacity to ensure the pipeline reflects what can actually be deployed.
- Design and lead structured working sessions (AM/Biz Dev, Compliance, Kiosk Ops) to replace large, unwieldy cross-functional reviews with tighter, data-driven cadences.
- Proactively surface forecast risks and deployment bottlenecks; bring recommendations — not just observations — to leadership.
- Continuously improve forecast accuracy by identifying systemic patterns in misses and building better tracking and validation into the process.
- Administrative Partner Onboarding
- Own the end-to-end administrative work of standing up new retail and mall partners and activating new kiosk sites within existing partner locations — from contract intake to system readiness.
- Build and maintain Salesforce records for new partners; manage contract intake, COI/insurance certificates, and all administrative prerequisites to ensure partners are activated on time.