Sr. Quality Assurance Associate - Supplier Quality

Accountabilities

• • Manage supplier quality events, including logging and investigating nonconformances, conducting trend and root-cause analyses, coordinating CAPAs, following up on corrective actions, and ensuring timely and effective closure.
  • Support the supplier qualification program by maintaining accurate and current supplier records and documentation within an electronic quality management system.
  • Assist with supplier onboarding, qualification, periodic reviews, and requalification for raw material suppliers, packaging suppliers, manufacturers, and warehouses.
  • Monitor supplier performance by preparing quarterly scorecards, tracking quality metrics and trends, and collaborating with cross-functional teams to assess supplier effectiveness.
  • Identify opportunities for continuous improvement in supplier quality, compliance, and performance.
  • Support supplier audits by coordinating schedules, documenting findings, issuing Supplier Corrective Action Requests (SCARs), monitoring corrective actions, and verifying effectiveness before closure.
  • Collaborate with Supply Chain, Regulatory Affairs, Formulation, Product Development, and Operations teams to resolve supplier quality issues and deliver QA activities on time.
  • Execute day-to-day GMP quality assurance activities, including quality system documentation, change control support, data trending, and monthly or quarterly KPI reporting.
  • Partner with internal and external stakeholders to ensure quality and regulatory commitments are achieved across the product lifecycle.
  • Contribute to additional quality projects and initiatives as needed.

  Requirements

  • Bachelor’s degree in quality assurance, biology, chemistry, medical sciences, pharmacology, or a related discipline, or an equivalent combination of education and relevant experience.
  • 3+ years of direct U.S. dietary supplement or food quality experience.
  • Strong knowledge of FDA requirements, applicable regulations, and current Good Manufacturing Practices (cGMP).
  • Hands-on experience executing GMP quality assurance processes for a broad portfolio of dietary supplements or related products.
  • Experience conducting root-cause analysis and investigating nonconformances to support effective CAPA development and implementation.
  • Applied technical knowledge of GMP requirements throughout the product lifecycle.
  • Strong analytical, organizational, critical-thinking, and problem-solving skills.
  • Ability to prioritize effectively, manage multiple projects, and work both independently and collaboratively in an agile environment.
  • Excellent communication and collaboration skills, with the ability to work effectively with internal and external stakeholders.
  • Experience working in a manufacturing or production facility is preferred, particularly 1–3+ years of relevant professional experience.

  Benefits

  • Salary: $85,000–$95,000 USD annual base salary.
  • Fully remote work experience within the United States.
  • Comprehensive medical, dental, and vision coverage, including an FSA program.
  • 401(k) with employer match.
  • Quarterly bonus program.
  • Flexible paid time off (PTO).
  • Two company-wide wellness breaks each day.
  • Weekly lunch benefit on Tuesdays and Thursdays through Seamless/Grubhub.
  • Monthly wellness stipend.
  • Monthly internet stipend.
  • Monthly cell phone stipend.
  • Annual learning and development stipend.
  • Free meditation app membership.
  • Complimentary product subscription.
  • Pet insurance discounts and related benefits.