Sr. Program Manager

What success looks like:

• Work with the team to develop project plans and execute those plans to timelines and budget
• Adapt plans to changing customer needs and/or changes in analysis approach as new findings are revealed
• Serve as a primary contact point for the customer, ensuring timely response and communication
• Ensure appropriate and timely decision-making
• Support data collection from customers and collaborators, and ensuring compliance to data onboarding protocols
• Ensure compliance with operating procedures and standards for data extraction processes, visualization and data governance
• Document and organize requirements, success criteria, milestones and deliverables for projects

What you will bring:

• You have a knack for finding the best times to deliver helpful reminders that keep people and the project on track
• You ask questions that help the team uncover dependencies, identify priorities, and anticipate where new quality checks will be needed
• You capture key takeaways from conversations in well-structured notes made visible to the entire team
• You track multiple threads in conversation and ensure all important topics are fully addressed
• You facilitate productive meetings and ensure input from all team members is heard
• You've been known to work and re-work a written communication until you are satisfied it is clear and concise
• You know how to figure out what the team should do first and why
• You're known for catching little errors and inconsistencies that affect the quality of a deliverable
• You've successfully managed complex projects that require the involvement of cross-functional teams and/or you've unsuccessfully done so and know what went wrong and what you'd do differently
• When presented with data and charts, you research and ask questions until you understand what the chart is saying
• You are interested in learning more about analytics, statistics, and/or machine learning
• 2+ years of experience in the pharmaceutical, biotech, or life sciences industry
• Prior tech startup experience strongly preferred