Sr. Platform Engineer (Infra Pod)

Accountabilities

• • Own and evolve the shared platform layer across critical systems, including cloud infrastructure, databases, CI/CD, source control, integrations, and core product services.
  • Establish reusable infrastructure patterns, conventions, and abstractions that allow engineers to interact with complex systems consistently and confidently.
  • Design, build, and operate scalable cloud infrastructure with a strong focus on reliability, security, performance, and developer experience.
  • Develop foundational backend services in Ruby on Rails, including capabilities related to authorization and RBAC, jobs and queues, deployments, integrations, and other shared services.
  • Own infrastructure and platform capabilities supporting identity and access management, health information exchange, electronic medical records, integrations, and application services.
  • Identify infrastructure and engineering bottlenecks and turn manual or repetitive processes into reliable, self-service workflows that improve developer productivity.
  • Build platform capabilities that can scale alongside growing engineering teams, products, integrations, and infrastructure without introducing operational constraints.
  • Partner with product and engineering teams to understand their needs and deliver shared capabilities that accelerate development and improve reliability.
  • Define technical standards and architectural conventions that provide a strong foundation for other engineers and teams.
  • Participate in production operations, troubleshooting, incident resolution, and continuous improvements to the reliability and resilience of critical systems.

  Requirements

  • 5+ years of professional software engineering experience as a high-performing individual contributor, with a strong track record of building and operating production backend systems.
  • Deep expertise in Ruby on Rails, including strong knowledge of application and data layers and hands-on experience developing and maintaining core backend services.
  • Strong relational database expertise, including data modeling, query optimization, reading query plans, resolving slow queries and N+1 issues, and effective indexing strategies.
  • Experience building and operating platform-level capabilities such as authentication and RBAC, job and queue systems, CI/CD, deployments, integrations, and shared engineering services.
  • Ability to work comfortably across application and infrastructure layers, whether coming from an application engineering background with infrastructure expertise or a cloud/platform background with a willingness to work deeply in Rails.
  • Proven experience handling complex production engineering challenges, including major framework upgrades, database migrations, zero-downtime schema changes, large-scale data backfills, dependency upgrades, and security remediation.
  • A consistent approach to maintaining production codebases through dependency and package upgrades, treating technical maintenance as an ongoing engineering responsibility.
  • Strong systems thinking and technical judgment, with the ability to create reusable patterns and abstractions that simplify complex systems for other engineers.
  • Builder mindset with strong ownership, pragmatic problem-solving skills, and a bias toward execution.
  • Excellent collaboration and communication skills, with the ability to work effectively across engineering, product, and operations teams.
  • Experience with AWS and Terraform is advantageous but not required.

  Benefits

  • Competitive annual salary of $180,000–$220,000 USD.
  • Equity compensation package.
  • Medical, dental, and vision coverage with HSA/FSA options and a company HSA contribution.
  • Fully remote, U.S.-based work environment.
  • Company-provided equipment and a $100 monthly home office stipend.
  • Flexible paid time off and 12 paid holidays.
  • 100% company-paid life, disability, and AD&D insurance.
  • Backup childcare and caregiver concierge resources.
  • Access to financial guidance and support resources.
  • Opportunity to contribute to highly leveraged platform infrastructure supporting a growing technology organization.
  • Mission-driven environment focused on building scalable systems that improve access to healthcare and social services.