Sr. People Operations Manager

The Company

Location

Remote - United States

About TurbineOne

TurbineOne is building Mission-AI for the Frontlines. Our Frontline Perception System (FPS) helps military and national security operators detect threats, accelerate decision-making, and unlock the power of AI at the tactical edge. We partner directly with frontline users to deliver mission-ready capabilities that work in real-world environments where speed, trust, and reliability matter most.

Our team is composed of experienced technologists, veterans, and operators committed to advancing national security through responsible innovation.

Job Title

Sr. People Operations Manager

Reports To

VP of Operations & Compliance

The Role

TurbineOne is hiring a hands-on, highly trusted Sr. People Operations Manager to own and improve the day-to-day employee experience across a remote, multi-state, high-growth team.

This role will serve as TurbineOne’s internal owner for core People Operations, partnering closely with our CPEO while ensuring employees and managers receive responsive, thoughtful, and compliant HR support. You will own new hire onboarding experience, employee lifecycle administration, CPEO coordination, leave administration, HR compliance tracking, employee relations intake, investigations support, reporting, and remote culture programs.

This is a builder-operator role. You should be comfortable working in a fast-moving startup environment where some processes are still being created, while also maintaining strong judgment, confidentiality, and follow-through. The right person will bring structure to People Operations without adding unnecessary bureaucracy, and will know when to handle matters independently versus when to escalate to leadership, the CPEO, legal counsel, or other external experts.

Primary Responsibilities

People Operations & Employee Lifecycle

• Own and continuously improve day-to-day People Operations processes across the employee lifecycle.
• Manage core employee lifecycle workflows, including onboarding, employee changes, leave coordination, and offboarding.
• Maintain accurate employee records, HR trackers, workflows, checklists, templates, SOPs, and employee-facing resources.
• Partner with managers and leadership to support consistent, scalable employee processes across a remote, multi-state team.
• Identify process gaps and implement practical improvements as the company grows.

Onboarding & Employee Support

• Own the new hire onboarding experience from offer acceptance onward, creating a welcoming, organized, and mission-driven experience for remote employees.
• Lead onboarding calls and help new hires understand company policies, benefits resources, CPEO systems, and internal processes.
• Partner with hiring managers to ensure each new hire has a clear onboarding plan, role expectations, and first-week support.
• Serve as a primary point of contact for routine employee HR questions related to benefits, payroll, policies, leave, onboarding, and CPEO resources.
• Identify recurring questions and improve FAQs, templates, communications, and internal documentation.
• Maintain confidentiality and sound judgment when handling employee information.

CPEO, Benefits & Payroll Coordination

• Serve as TurbineOne’s day-to-day liaison with the CPEO.
• Submit, track, and follow up on CPEO requests to ensure timely resolution.
• Coordinate with the CPEO on employment documents, benefits administration, payroll-related questions, employee changes, required notices, and compliance items.