Sr. Patient Care Integrator

Accountabilities:

• • Coordinate and oversee patient care requests, ensuring timely, compassionate responses and prioritizing patient needs and well-being.
  • Serve as the central point of contact throughout the patient journey, coordinating communication among patients, providers, specialists, and care teams.
  • Maintain accurate, complete, and current electronic medical records (EMRs) so that relevant information is readily available to care providers.
  • Coordinate medical testing, procedures, referrals, and follow-up care while ensuring patients understand their care plans and next steps.
  • Prepare personalized care summaries and medical briefs that clearly communicate treatment pathways and help patients feel informed and supported.
  • Oversee the customization and distribution of Personal Medical Kits according to individual patient medical needs.
  • Participate in the patient-centered on-call rotation, providing 24/7 patient support within 90 days of employment.
  • Support the care team with unexpected or complex situations through calm, effective problem-solving and coordinated action.
  • Ensure patient interactions and care coordination activities comply with applicable healthcare regulations, including HIPAA and confidentiality requirements.
  • Contribute to additional patient-care initiatives and continuously support a compassionate, patient-first care environment.

  Requirements:

  • Associate degree in nursing, social work, or a related healthcare field with a strong focus on patient-centered care; an RN qualification is preferred.
  • At least 5 years of healthcare experience, including demonstrated experience in patient care coordination and leadership.
  • Proven ability to coordinate and integrate complex care plans while maintaining high standards of quality and continuity.
  • Strong organizational skills, attention to detail, self-direction, and the ability to manage multiple patient needs effectively.
  • Excellent written and verbal communication skills, with the ability to communicate compassionately with patients, families, and healthcare professionals.
  • Strong creative problem-solving abilities and a commitment to improving the patient experience and care delivery.
  • High integrity and a strong commitment to protecting confidential patient health information.
  • Proficiency with Microsoft Office, Excel, and electronic health record systems.
  • Ability to work with computers and medical or office equipment, review detailed clinical information, and remain focused during extended periods of computer-based work.
  • Ability to lift up to 25 pounds and sit for extended periods as required by the role.
  • Willingness to travel overnight for training or meetings and possession of a valid driver's license in good standing.
  • Ability to work effectively in a remote environment while maintaining reliable communication, organization, and patient-service standards.

  Benefits:

  • Salary: $68,000–$73,000 USD annually.
  • Work arrangement: Fully remote within the United States.
  • Opportunity to contribute to a mission-driven healthcare environment focused on patient-centered care and measurable clinical outcomes.
  • Meaningful opportunity to coordinate comprehensive healthcare journeys and make a direct difference in patient experiences.
  • Collaborative environment that values contribution, professional growth, and meaningful work.
  • 24/7 patient-care support model with structured participation in an on-call rotation after onboarding.
  • Commitment to a diverse, inclusive, and supportive workplace.