Sr. Marketing Operations Manager, Process and AI

About the Role

As marketing evolves toward AI-powered workflows, rapidly maturing tools, and agentic systems working alongside humans, this role will ensure that emerging capabilities translates into real, repeatable value for marketers.

Skillsoft is seeking an experienced Sr. Marketing Operations Manager, Process + AI to develop and oversee the implementation of an agentic AI roadmap for the marketing organization; identifying, prioritizing, and scaling high-impact AI capabilities that improve how marketing plans, executes, and measures work.

Key Responsibilities

• Define what AI capabilities get built, where they live across the MarTech stack, and how they scale across teams
• Shape how AI works for marketers day-to-day
• Establish AI project governance as a core operating capability
• Create intake, prioritization, delivery, and measurement mechanisms for AI initiatives
• Ensure AI initiatives are aligned to strategy, responsibly implemented, and adopted across teams
• Design, refine, and govern marketing processes and the operating model that connects people and workflows

About Skillsoft

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth.