Sr. Manager of Sales Operations

Job Title: Sr. Manager of Sales Operations
Job Type: Full-Time (Remote)
ARMRA Schedule: Monday-Friday, 9am - 6pm EST

About ARMRA: ARMRA® was born from a near-fatal health crisis that forced its Founder & CEO, Dr. Sarah Rahal, to uncover what modern life has stolen. As a pediatric neurologist, she turned to exhaustive research and ancient wisdom to find a solution—not just for herself, but for the growing health crisis affecting us all. Your body isn’t broken—it’s brilliantly designed for strength, resilience, and vitality. But the modern world scrambles the signal, disconnecting you from the intelligence encoded within. ARMRA Colostrum™ is nature’s original blueprint with 400+ bioactive nutrients that restore what modern life strips away. It works at the cellular level to remind your body of its original code and reawaken its innate intelligence—so you can reclaim your birthright to thrive.

Who We Are

• Builders, not passengers – We take ownership, thrive on momentum, and embrace challenges.
• Resilient and resourceful – We find a way forward, even when the answer isn’t obvious.
• Mission-driven – We believe in what we’re building and are passionate about making an impact.
• Direct and constructive – Feedback is a gift, and we embrace it in order to grow.

Who We Are Not

• Performative – We don’t play games, manipulate optics, or curate an image for external approval.
• Entitled – We don’t expect rewards without contribution.
• Clock punchers – We don’t attract those looking for just a "job"; we seek individuals who want to build careers, take ownership, and find joy in their work every day.

The Role: As ARMRA’s retail footprint rapidly expands, so too does the complexity of retailer requirements, distributor processes, and the volume of performance data available to us. To keep pace, we are bringing on a Sr. Manager of Sales Operations to serve as the operational and analytical backbone of the Retail team.

Behind every successful retailer launch and category win are dozens of operational details that must be executed with speed and precision. This team member will be the subject matter expert in retailer and distributor requirements, owning the workflows that keep our retail engine running — both internally and externally. By managing these processes with accuracy and consistency, and continually driving improvements, this team member ensures ARMRA’s retail execution is seamless, compliant, and built to scale.

Equally important, this team member will deliver clean, reliable access to retail performance data. By aggregating syndicated sources (SPINS, Nielsen, retailer POS feeds) into dashboards, scorecards, and reporting, they will provide the visibility needed for smarter planning and faster decision-making. With timely, actionable data at its fingertips, the business can confidently drive category storytelling, promotional planning, and commercial execution.

Impact Across the Business

• Retail Execution: Strengthened through accurate, on-time completion of item setup, portal updates, deductions, and compliance documentation.
• GTM Strategy: Supported by reliable reporting and insights that inform launch plans, promotions, and category positioning.
• Marketing: Enhanced with sharper visibility into category performance and competitive dynamics, ensuring activations and shopper programs are grounded in reliable insights.
• Finance: Enabled with aligned, accurate tracking of deductions, chargebacks, and sell-through performance.

Responsibilities: