Sr. Manager, Deal Desk

General Summary

Reporting to the Executive Director, Revenue Operations, the Senior Manager of Deal Desk leads a team responsible for structuring, reviewing, and approving complex sales deals to maximize revenue, ensure compliance, and support scalable growth. This role partners closely with Sales, Finance, Legal, Product, Consulting, and Operations to streamline deal processes, enforce pricing and discounting policies, and improve overall deal velocity and quality.

Key Responsibilities

• Partner closely with Sales to structure complex SaaS deals involving multi-year subscriptions, ramp pricing, usage-based components, and other offerings
• Guide sales teams on structuring enterprise agreements, co-terming, renewals, and expansions
• Serve as an escalation point for high-impact, high-value, or time-sensitive deals, balancing speed with risk management
• Collaborate with Finance to ensure deals comply with revenue recognition standards
• Review and approve complex, non-standard deals to ensure alignment with company policies and financial goals
• Support go-to-market (GTM) initiatives by operationalizing new offerings and maintaining scalable product playbooks
• Enforce deal exceptions governance, ensuring discipline while enabling competitive deal execution
• Own and continuously improve Deal Desk SLAs by defining clear turnaround expectations and monitoring performance