Sr. Manager, Channel Strategy & Operations (12 month fixed term contract)

Role

We are looking for a Senior Manager of Channel Strategy & Operations to join our team. This is a remote role, reporting to the Senior Director of Channel Operations in the Sales and Go-to-Market department. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

What you’ll do (Role Expectations)

• Drive operational cadence, forecasting, pipeline management, and business insights programs for Global Partner Ecosystem Org
• Collaborate with channel sales leadership to drive strategic initiatives in alignment with global GTM and corporate strategy, setting, managing, and reporting relevant OKRs and KPIs
• Lead and coordinate EMEA channel sales GTM planning, including quota, territory, and headcount management, aligned with global initiatives
• Support alignment and partnership with the Senior Director of Sales Operations, driving global sales operations programs
• Provide data-driven insights to Sales Leadership and identify and manage operational and system/CRM productivity improvements to drive efficiency and capacity

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high