Sr. Learning Experience Designer

Job Overview

Mitratech is seeking a Senior Learning Experience Designer to lead the end-to-end creation of high impact learning for our workforce from identifying what needs to be learned, to designing how it should be taught, to building the final course. This is a hybrid role that spans instructional strategy and hands-on eLearning development, sitting within the People & L&D team and working closely with HR business partners, subject matter experts, and department leads. The ideal candidate thinks like a designer, builds like a developer, and always keeps the learning at the center.

Essential Duties & Responsibilities

• Lead needs analyses and performance consulting conversations with business stakeholders
• Define learning strategy, objectives, and success metrics aligned to business outcomes
• Write high-quality scripts, storyboards, facilitator guides, and workbooks that are clear and on brand
• Apply adult learning principles (ADDIE, SAM, Bloom's Taxonomy) to structure content effectively
• Design end to end learning journeys for onboarding, leadership, and skills programs
• Present learning proposals and program recommendations to L&D and HR Leadership
• Lead SME engagement: facilitate content workshops, manage feedback cycles, and maintain stakeholder alignment
• Evaluate program impact using Kirkpatrick or similar frameworks; report findings in plain, executive ready language
• Lead development of complex interactive courses in Articulate Storyline and Rise 360, helping to mentor other team members in quality and knowledge
• Package and publish SCORM/xAPI-compliant modules; own LMS configuration and troubleshooting
• Produce and direct supporting assets such as video, audio, and job aids