Sr. Engineering Manager, PCI ISO

Accountabilities:

• • Lead, hire, coach, and develop a high-performing engineering team through regular 1:1s, continuous feedback, performance management, and career development.
  • Create a collaborative, inclusive, and accountable team culture focused on technical excellence and continuous improvement.
  • Drive delivery of scalable, secure, reliable, and high-performance services aligned with business priorities and long-term platform strategy.
  • Oversee the complete software development lifecycle, including technical planning, architecture, implementation, testing, deployment, and production support.
  • Review business requirements and contribute to functional and technical design documentation, identifying risks, dependencies, and opportunities for improvement.
  • Guide the design and implementation of distributed systems, APIs, microservices, and integration patterns that address complex computing challenges.
  • Establish and maintain strong engineering standards covering code quality, test coverage, performance, resilience, security, scalability, and maintainability.
  • Promote comprehensive testing strategies, including unit, integration, and end-to-end testing, to ensure robust and reliable systems.
  • Ensure production services are properly monitored and operated in line with SLOs, SLAs, reliability objectives, and operational excellence standards.
  • Lead incident management and serve as a senior escalation point during critical technical issues, outages, and other high-impact situations.
  • Identify and mitigate technical risks related to performance, reliability, scalability, security, and technical debt.
  • Collaborate with product, business, and other cross-functional stakeholders to translate organizational needs into effective technical solutions.
  • Contribute to feature prioritization, architectural improvements, technical initiatives, and broader engineering strategy.
  • Drive productivity, delivery predictability, and quality while ensuring alignment with OKRs and organizational objectives.
  • Participate in architectural reviews, technical discussions, proof-of-concepts, and evaluations of emerging technologies.
  • Promote the effective use of Generative AI and other emerging technologies to improve engineering productivity, decision-making, and development workflows.
  • Communicate clearly with global teams, leadership, and technical and non-technical stakeholders.
  • Act autonomously in complex and high-impact situations, providing technical and people leadership during conflicts, crises, and critical decisions.

  Requirements

  • 8+ years of relevant professional experience with a Bachelor's degree, or 11+ years of relevant professional experience without a degree.
  • Professional experience within the financial services, payments, authorization systems, or another closely related industry.
  • Strong experience with card-issuing solutions and payment ecosystems, including exposure to major card networks.
  • Hands-on knowledge of ISO8583 messaging systems and payment transaction environments.
  • Proven experience leading software engineering teams in production environments, ideally supporting mission-critical or high-availability systems.
  • Strong background in distributed systems, APIs, microservices, and cloud-native architectures.
  • Experience designing, operating, troubleshooting, and evolving complex distributed systems.
  • Experience developing and implementing testing strategies covering unit, integration, and end-to-end testing.
  • Familiarity with AWS, GCP, Azure, or comparable cloud platforms and cloud-native technologies.
  • Understanding of CI/CD pipelines, observability, monitoring, logging, tracing, and modern software engineering practices.
  • Strong ability to assess and improve code quality, system performance, scalability, resilience, and reliability.
  • Experience contributing to architectural decisions and guiding engineering teams through system design and technical evolution.
  • Excellent people management skills, including hiring, coaching, performance management, and talent development.
  • Strong Agile and engineering management practices, with the ability to balance technical priorities and business objectives.
  • Excellent communication and stakeholder-management skills, including the ability to explain complex technical concepts to non-technical audiences.
  • Strong collaboration skills and the ability to work effectively with international and cross-functional teams.
  • Professional English proficiency at B2 level or above (Upper-Intermediate).
  • Experience applying Generative AI or other emerging technologies to engineering workflows is a plus.

  Benefits

  • Fully remote position based in Brazil.
  • Full-time opportunity within a global technology and payments environment.
  • Opportunity to lead and develop a high-performing engineering organization.
  • Exposure to mission-critical payment systems, distributed architectures, cloud technologies, and modern engineering practices.
  • Opportunity to influence architecture, technical strategy, operational excellence, and product evolution.
  • Opportunity to leverage Generative AI and emerging technologies to improve engineering efficiency.
  • Collaborative environment with global, cross-functional teams.
  • Equal-opportunity workplace committed to diversity and inclusion.
  • Opportunities for continued professional growth and leadership development.