Sr. Engineering Manager

Job Description:

As the Senior Manager of Engineering at Fuze Health/FuzeRx, you are a pivotal leader within our technology organization, bridging the gap between high-level strategic healthcare objectives and ground-level technical execution. This role sits within our core product engineering hierarchy, reporting directly to the VP of Engineering. You will lead multiple engineering squads, driving the architecture, development, and delivery of secure, scalable software solutions that power our digital pharmacy and API-driven fulfillment platforms. By fostering a culture of operational excellence and engineering rigor leveraging AWS, PostgreSQL, Rails, and Python, this role directly contributes to our mission of simplifying access to medications, improving patient adherence, and streamlining the digital care journey.

Key Responsibilities:

• Team Leadership & Development: Recruit, mentor, and manage a team of 10+ software engineers and engineering managers across multiple agile squads, fostering a culture of continuous learning, inclusivity, and high performance.
• Technical Strategy & Architecture: Guide the technical vision for FuzeRx’s core B2B and consumer-facing platforms, ensuring highly available and secure solutions leveraging our primary tech stack (Ruby on Rails, Python, TypeScript/JavaScript, PostgreSQL, AWS).
• Delivery & Execution: Own the end-to-end software development lifecycle (SDLC) for your domain, ensuring predictable delivery of features that drive API-powered prescription fulfillment and pharmacy logistics.
• Cross-Functional Collaboration: Partner closely with Product Management, Pharmacy Operations, Design, and QA to translate complex healthcare compliance and patient-care requirements into technical roadmaps and actionable sprints.
• Regulatory & Security Compliance: Champion engineering best practices that adhere to strict industry regulations (e.g., HIPAA, SOC2), ensuring patient data security, secure messaging, and privacy are woven into the fabric of our codebase.
• Operational Excellence: Establish and track key engineering metrics (e.g., DORA metrics, system uptime, bug resolution rates) to drive continuous improvement in engineering efficiency and pharmacy system reliability.
• Incident Management: Serve as a senior escalation point for critical system outages or security incidents, leading root-cause analyses and implementing preventive measures.
• Resource Allocation: Manage departmental budgets, vendor relationships, and cloud infrastructure costs effectively to support sustainable scale.