Sr. Director, Revenue Operations

<p><strong><span data-contrast="auto">About Us:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>

<p><span data-contrast="none">Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>

<p><span data-contrast="none">At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>

<p><strong><span data-contrast="auto">About the Role:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>

<p><span data-contrast="none">We are looking for a Sr. Director, Revenue Operations to architect and lead the processes and systems that drive our go-to-market engine across all regions.</span><span data-contrast="auto"> This role sets the strategic vision and long-term direction for revenue generation across the entire GTM organization — unifying Sales Ops, Marketing Ops, and Customer Success Ops into a single end-to-end process. It requires deep, hands-on analysis of our pipeline, conversion rates, and sales capacity. This leader reports to the CFO, directly shaping company-wide GTM policy with decisions carrying both immediate and long-term organizational impact.</span><span data-contrast="none"> You will be responsible for building the infrastructure, insights, and operational cadence that drive revenue growth, productivity, and commercial excellence </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":240,"335559739":240,"335559740":276}"> </span></p>

<p><span data-contrast="none">In this cross-functional role, you will build and mentor the team that manages our:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":240,"335559739":240,"335559740":276}"> </span></p>

<ul>

<li><span data-contrast="none">Sales Operations</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":276}"> </span></li>

<li><span data-contrast="none">Marketing Operations</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":276}"> </span></li>

<li><span data-contrast="none">Customer Success Operations</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":276}"> </span></li>

<li><span data-contrast="none">Deal Desk</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":276}"> </span></li>

<li><span data-contrast="none">GTM Systems </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":276}"> </span></li>

</ul>

<p><span data-contrast="none">You’ll thrive in this role if you:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":240,"335559739":240,"335559740":276}"> </span></p>

<ul>

<li><span data-contrast="none">Combine strategic thinking with operational rigor and disciplined execution</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></li>

<li><span data-contrast="none">Forward thinking approach – getting in front of emerging trends ahead of the business </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></li>

<li><span data-contrast="none">Are a trusted thought partner to sales and GTM leadership</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></li>

<li><span data-contrast="none">Excel in fast-paced, evolving environments and know how to build for scale</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></li>

<li><span data-contrast="none">Bring strong analytical acumen, systems thinking, and cross-functional influence</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></li>

<li><span data-contrast="none">Thrive in designing processes and teams from the ground up introducing fresh ideas and frameworks that will enable the business to operate more holistically and less reactive.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></li>

</ul>

<p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>

<p><span data-contrast="none">GTM Strategy & Planning</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="none">Lead territory design, ICP segmentation, capacity planning, and account prioritization</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Serve as a trusted advisor to the executive team, influencing policy and strategic direction </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="none">Own sales forecasting methodology and facilitate pipeline health reviews</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="none">Develop playbooks and SLAs across the full GTM lifecycle</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="none">Champion change management across GTM systems, processes, and workflows</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="none">Sales Compensation & Deal Operations</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="none">Design and support the management of compensation plans across GTM teams, including SPIFs and incentives</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="none">Operate a centralized deal desk for pricing strategy, discounting, and approval workflows</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="none">Administer performance analytics and compensation systems</span>  </li>

</ul>

<p><span data-contrast="none">Revenue Operations & Systems</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="none">Lead optimization of the GTM tech stack, including Salesforce and Hubspot</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="none">Automate quote-to-cash workflows to drive efficiency and speed</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>