Sr. Designer II - Discovery

Job Expectations:

• Define and lead the strategic design vision for complex, cross-functional initiatives spanning multiple product areas, from problem definition through delivery and iteration.
• Drive ambiguous, high-stakes design challenges by establishing clear direction and framing problems at an organizational level.
• Establish and advance research strategies that deepen organizational understanding of shopper behaviors across global markets, synthesizing insights into scalable design frameworks and principles.
• Produce exemplary design artifacts — from strategic frameworks and service blueprints to high-fidelity prototypes — that set the quality standard for the design organization.
• Own and govern the design system, driving its evolution to support scalability, accessibility, and global usability across product lines and teams.
• Serve as a design authority and strategic partner to product, engineering, and data science leadership, influencing product roadmaps and organizational priorities.
• Define and uphold the bar for design quality, consistency, and craft across the organization, from concept through implementation.
• Mentor and develop senior and lead designers, contributing to the growth of design culture, capabilities, and ways of working across the broader team.
• Identify and introduce emerging UX, UI, and e-commerce design practices, championing innovation and continuous improvement at an organizational scale.
• Represent the design organization in cross-functional and executive-level conversations, clearly articulating strategic design decisions and their business impact.

Knowledge, Skills and Abilities:

Required:

• An exceptional portfolio demonstrating strategic design leadership, transformative UX outcomes, and deep craft — with clear evidence of cross-organizational impact and measurable business value.
• Proven ability to define and execute design strategy across multiple initiatives simultaneously, balancing user needs, business priorities, and organizational complexity.
• Expert-level interaction and visual design skills, with a track record of setting craft standards for teams and organizations.
• Deep experience owning and evolving design systems at enterprise scale, including governance, contribution models, and cross-team adoption.
• Advanced mastery of user-centered design methodologies, mixed-methods research practices, and usability testing, with experience establishing research programs or org-wide frameworks.
• Exceptional communication and executive presence, with a demonstrated ability to influence product direction and organizational decisions at the VP and executive level.
• Strong understanding of front-end technologies and their implications for design.