Sr. Business Systems Analyst

Accountabilities:

• • Lead high-impact strategic initiatives across internal business systems, serving as a senior technical resource responsible for analysis, execution, and program delivery.
  • Analyze enterprise system boundaries, transactional logic, data models, APIs, integrations, and multi-system data flows across first-party and third-party platforms.
  • Design and document end-to-end workflows, functional integration requirements, system configurations, and data mappings across the customer and transaction lifecycle, from lead and opportunity through quote, contract, order, billing, revenue recognition, and post-sales.
  • Lead technical programs from discovery and roadmap development through UAT, launch, and ongoing optimization, ensuring initiatives deliver measurable business value.
  • Drive post-merger and other complex integration programs by aligning technical milestones, evaluating system flows, and coordinating dependencies across multiple teams.
  • Partner with technical teams to design and configure integrated solutions across CRM, core product systems, and third-party applications.
  • Identify process friction, system gaps, bottlenecks, and scalability challenges, recommending long-term solutions aligned with broader business objectives.
  • Build consensus and influence technical decisions across Product, Engineering, Sales, Legal, Finance, and other stakeholder groups without relying on formal reporting authority.
  • Act as a key execution partner across technical teams, ensuring roadmaps contain well-defined, prioritized initiatives and projects progress effectively through Agile/Kanban delivery cycles.
  • Establish strong project documentation, system design practices, and delivery standards while providing guidance and mentorship to colleagues involved in complex initiatives.

  Requirements:

  • Bachelor’s degree or equivalent practical experience.
  • 8+ years of experience as a Business Systems Analyst, Product Manager, Technical Program Manager, Technical Consultant, or in a comparable role supporting large-scale enterprise transformations, including at least 4 years leading complex multi-system initiatives.
  • Demonstrated experience working with end-to-end enterprise workflows involving CRM, CPQ, contract management, billing, revenue recognition, and related business processes.
  • Strong understanding of data models, schemas, API structures, integration patterns, and enterprise system architecture.
  • Proven experience with Agile/Kanban methodologies and project management tools such as Jira and Jira Product Discovery.
  • Experience leading M&A integrations or similarly complex enterprise system transformation initiatives is highly valued.
  • Ability to operate at a staff or senior level, influencing strategic decisions and driving alignment across multiple teams without direct authority.
  • Strong technical program management skills, with the ability to manage initiatives from discovery and planning through implementation, UAT, and rollout.
  • Exceptional analytical and problem-solving abilities, with a structured approach to navigating ambiguity and translating complex systems challenges into practical solutions.
  • Strong communication and stakeholder-management skills, including the ability to explain technical trade-offs clearly to business and executive audiences.
  • Collaborative, autonomous, and proactive working style, with the judgment to determine when to independently solve a systems challenge and when to engage specialized technical resources.
  • Ability to quickly learn and become proficient in new first-party and third-party technologies and business applications.

  Benefits:

  • Base salary range of $159,200–$217,000 USD, depending on location, skills, experience, education, and other relevant factors.
  • Additional compensation may include bonus, equity, and comprehensive benefits.
  • Access to benefits designed to support employees’ health, wellbeing, and professional development.
  • Opportunity to work on large-scale enterprise transformation and business systems initiatives within a high-growth technology environment.
  • Exposure to complex integrations, cloud and AI security technologies, and cross-functional technical programs.
  • Remote and flexible work opportunities, subject to role and location requirements.
  • Candidates must have the legal right to work in the United States without requiring visa sponsorship.