Specialty Care Navigator, Eating Disorders

About the Role

Reporting to the Clinical Director of the Eating Disorder Program, the Specialty Care Navigator – Eating Disorders will provide assessment, care coordination, and clinical support for members navigating eating disorder care. This remote role is part of the Care Navigation team and plays a critical role in delivering high-touch clinical support within our innovative specialty care vertical.

The required schedule for this opportunity is Monday to Friday from 9am-5pm PDT or MDT.

What You’ll Be Doing

• Conduct telephonic screenings, brief interventions, and refer members to appropriate eating disorder treatment
• Apply active listening, psychoeducation, and motivational interviewing to support member goals
• Coordinate care plans and facilitate referrals within the Spring Health network
• Provide crisis management and safety planning as needed
• Maintain accurate and timely documentation within internal systems and EHR
• Collaborate with cross-functional teams