Special Project Lead, Screen

What You’ll Do

• Partner directly with AEs on high-impact Screen opportunities
• Join customer and prospect conversations as the Screen specialist
• Own implementation and ongoing adoption for enterprise customers
• Design and operationalize successful Screen workflows for customers
• Guide SMB/MMK customers toward successful self-configuration
• Drive strong pilot outcomes and conversion rates
• Identify workflow gaps, adoption risks, and operational breakdowns early
• Shape product direction through direct customer and market insight
• Build scalable systems and workflows that increase operational leverage
• Partner on high-impact special projects as Screen evolves

What We’re Looking For

• Extremely high agency
• Comfort operating across customers, product, operations, and GTM
• Solid operational judgment under ambiguity and volume
• Commercial instinct and consultative customer presence
• Deep curiosity and obsession with figuring out how to improve systems
• AI-native working style with real examples of leverage you’ve built
• Ability to separate signal from noise quickly
• Exceptional written and verbal communication

Strong Backgrounds Include

• Forward-deployed or solutions roles at modern SaaS companies
• Early startup operators
• BizOps, Strategy & Ops, or Chief of Staff roles
• High-performing implementation or solutions operators with commercial savvy
• Product-minded recruiting or talent leaders with prior commercial experience