Spare Parts Director

Key Responsibilities

Inventory Management

• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work.
• Maintain accurate inventory records, stocking levels, and reorder points.
• Develop and oversee inventory control processes, cycle counts, and audits.
• Ensure parts are properly stored, labeled, and accessible to the service team.

Predictive Analytics & Inventory Optimization

• Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites.
• Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis.
• Continuously refine stocking strategies to balance availability with carrying costs.

Customer Spare Parts Recommendations & Quoting

• Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty.
• Prepare and deliver spare parts quotes to customers.
• Provide parts quotes for out-of-warranty service requests on a case-by-case basis (parts not held in TW inventory).
• Educate customers on the value of maintaining critical spare parts on site.

Vendor Management

• Oversee relationships with parts vendors and suppliers.
• Negotiate pricing and terms to optimize cost and availability.
• Ensure timely delivery of parts to support service operations.