Wizinc
Solutions Support Engineer - West
engineeringfull-timeRemote - USA
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
Summary
As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, creating solutions for customers while scaling our support offering using coding and scripting.
What You'll Do
- Responsible for technical customer support experience within the Wiz product
- Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
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