Solutions Partner Manager (100% remote)

About the job

As part of the Technology Distribution team of Tether Data, the Solutions Partner Manager is responsible for managing, enabling, and governing a network of consulting firms, system integrators, and delivery partners who implement Tether products (WDK, QVAC, and MOS). The role ensures partners deliver high-quality projects, align with Tether’s interests, meet certification standards, and drive customer satisfaction.

Responsibilities

• Partner Relationship & Capability Management
  • Act as the primary relationship owner for all Solutions Partners.
  • Coordinate the assessment of partner capabilities, delivery maturity, and resources.
  • Ensure partners maintain sufficient certified consultants and technical capacity.
  • Conduct regular capability reviews and develop partner improvement plans as needed.
• Partner Onboarding & Certification
  • Lead the onboarding of new implementation partners, including due diligence and contract execution.
  • Coordinate partner training and certification programs.
  • Ensure adherence to implementation playbooks, best practices, and delivery frameworks.
• Delivery Governance
  • Oversee partner-led implementations to ensure alignment with methodology, quality standards, and timelines.
  • Participate in project kick-offs, milestone reviews, and governance checkpoints.
  • Validate partner deliverables (e.g., configurations, integration setups, testing documentation).
  • Manage escalations and coordinate resolutions with internal Technical, Support, and Product teams.
• Project Portfolio Monitoring
  • Maintain visibility over the entire portfolio of partner-led projects.
  • Identify and flag cross-sell opportunities with other Tether products or with services offered by Tether portfolio companies, where relevant.
  • Track delivery risks, resourcing gaps, and project health metrics.