Solutions Engineering Integration Specialist

RESPONSIBILITIES

• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
• Support the integration of Echodyne’s solutions with 3rd party integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Participate in post-demo data analysis and report creation.
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
• Up to 50% travel may be required.

REQUIRED SKILLS / EXPERIENCE

• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.

DESIRED SKILLS / EXPERIENCE

• Experienced in coordinating efforts across teams and organizations.
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions