Solutions Engineer (AI/ML)

About The Role:

As a Solutions Engineer, at Buzz Solutions, you will play a pivotal role in driving the adoption of our AI-powered solutions, PowerAI and PowerGUARD, within the electric utility sector. This role combines pre-sales technical consulting (60%) and post-sales customer enablement (40%), ensuring a seamless experience from initial engagement through solution adoption through AI / ML based projects.

This is a high-impact role for someone who thrives on solving complex problems, loves working directly with customers, and enjoys strategic thinking and hands-on execution. You will be the face of Buzz Solutions for some of the nation’s largest utilities, guiding them through adopting and integrating our AI solutions. You will engage in deep business and technical discovery, creatively position our value in their workflows, and collaborate closely to maximize their success. We are looking for someone who is self-driven, resourceful, and eager to grow—someone who sees this role as an opportunity to demonstrate their expertise, shape the future of AI in utilities, and make a real industry impact. If you enjoy working on a mix of technical challenges, client engagement, and strategic problem-solving, we want to hear from you.

Key Responsibilities

Sales Support:

• Gather customer requirements to understand and document our clients' needs and challenges.
• Architect and demonstrate AI/ML-powered solutions that meet client needs, including computer vision, data ingestion, analytics, and API integrations
• Collaborate closely with Account Executives to strengthen relationships and drive new business by leading the RFI/RFP process.
• Lead the design and deployment of end-to-end ML and computer vision workflows and solutions for utility clients and their use cases
• Collaborate with customer technical teams during deployment to ensure seamless integration, guide best practices, and optimize solutions for long-term success.
• Develop tailored solutions that meet customer requirements.
• Complete Vendor Security Audits required by clients to ensure the security and compliance of our solutions with industry standards.
• Answer technical questions from clients regarding our technology, features, and solutions.