Zocdoc
Zocdoc

Solutions Architect

engineeringfull-timeNew York, NY; USA Remote
SALARY
Not specified
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
healthcare
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About the role

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Solutions Architect you'll play a meaningful role in executing and improving the process by which partners build on Zocdoc's public APIs. You will be a trusted technical advisor, elevating implementation quality and turning real-world patterns into reusable accelerators that scale the ecosystem, directly reinforcing Zocdoc's "developer+" platform evolution. This particular role within Partner Engineering will focus primarily on our large ecosystem of EHR/PMS partners, helping connect and improve the "last mile" of scheduling interoperability.

You'll enjoy this role if you are…

  • Motivated by elevating partner implementation quality and scaling developer ecosystems.
  • Autonomous, urgent, and creative. You genuinely love delivering complex, multi-stakeholder solutions across EHRs, providers, and payors.
  • Highly technical and strategic, with a knack for turning complex patterns into reusable assets like SDK examples and reference architectures.
  • Passionate about mentoring engineers and setting high standards for technical documentation and triage.
  • A trusted advisor who can influence API roadmaps with data-driven feedback from the field.
  • The kind of person who excels at aligning solution designs with both API capabilities and partner business constraints.
  • Serious about your work, but not about yourself. Let's face it - the way things are going, you kind of need a sense of humor

Your day to day is…

  • Full ownership of solution design for high-impact partner use cases including scheduling, booking, and provider configuration.
  • Serving as the technical lead during implementations to define success criteria and cutover strategies.
  • Building and fostering relationships with partners by creating high-quality prototypes and POCs that de-risk adoption.
  • Staying abreast of latest developments in EHR capabilities and healthcare interoperability.
  • Working with cutting edge GenAI tools and technology.
  • Mentoring Partner Engineers and partnering with Business Development on standardized handoff patterns.

You'll be successful in this role if you have…

  • An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity
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