Vercel
Vercel

Solutions Architect

salesfull-timeRemote - Australia
SALARY
Not specified
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
ai
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About the role

About Vercel

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

The mission is to enable the world to ship the best products by creating a place where everyone can do their best work.

About the Role

As a Solution Architect in the Field Engineering team, you will span both technical pre-sales and post-sales, serving as a trusted advisor to enterprise customers throughout their lifecycle. In pre-sales, you will qualify technical fit, design future-state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time.

What You Will Do

  • Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities
  • Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems
  • Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel's value and differentiate the platform
  • Own and run proofs of concept and pilots end-to-end: define success criteria, guide implementation, remove technical blockers, and ensure executive-level outcomes are documented
  • Act as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices
  • Proactively engage with customers on performance, reliability, and cost optimization using metrics like Core Web Vitals, Lighthouse, and observability data
  • Collaborate with other members of the Field Engineering Team to standardize playbooks, reusable assets, and patterns that scale across customers and regions
  • Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements
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