Solution Sales Engineer (Pre Sales)

Accountabilities:

• • Partner with sales teams and customers to understand business, technical, and product requirements and recommend appropriate solutions.
  • Serve as a technical liaison between customers, sales stakeholders, and engineering teams throughout the solution lifecycle.
  • Prepare and deliver compelling technical presentations, product demonstrations, trials, and proof-of-concepts tailored to customer requirements.
  • Evaluate customer requirements and translate them into functional specifications that can guide product development and implementation.
  • Support mid-market and enterprise customers by researching, developing, and adapting solutions to meet their technical and business needs.
  • Own and drive new features from high-level requirements through operational delivery in collaboration with engineering and other internal teams.
  • Troubleshoot customer issues involving installed solutions and recommend appropriate improvements, upgrades, or alternative approaches.
  • Gather, document, and analyze customer feedback to identify product improvements and opportunities for new sales and marketing initiatives.
  • Identify technical or product gaps and communicate potential solutions and improvement opportunities to leadership.
  • Train and enable sales team members on the technical capabilities, use cases, and value propositions of products and services.
  • Stay current with relevant technologies, sales engineering practices, data integration trends, and enterprise software capabilities.

  Requirements

  • Bachelor’s degree in Engineering, Marketing, Business Administration, Information Technology, or a related field.
  • Around 5 years of experience in IT software, technology sales, sales engineering, solution consulting, or a related technical customer-facing discipline.
  • Strong knowledge of SQL, databases, data warehousing, and ERP integrations.
  • Good understanding of APIs and experience using tools such as Postman for testing and integration.
  • Experience working with CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot.
  • Knowledge of ERP systems and their application within business processes.
  • Experience working with technology products and supporting enterprise or mid-market customers.
  • Strong technical sales, communication, interpersonal, and customer-service skills.
  • Ability to translate complex technical concepts into clear, accessible explanations for non-technical stakeholders.
  • Excellent analytical, troubleshooting, and problem-solving capabilities.
  • Ability to understand customer requirements and connect them to appropriate technical solutions.
  • Strong teamwork and collaboration skills, with the confidence to work across sales, engineering, and customer teams.
  • Willingness to continuously develop both technical and sales expertise.
  • Comfortable working remotely and supporting customers during a U.S.-aligned schedule.

  Benefits

  • Fully remote work from Bangalore, India.
  • Private health insurance.
  • Pension plan.
  • Paid time off.
  • Training and professional development opportunities.
  • Performance bonus.
  • Exposure to international mid-market and enterprise customers.
  • Opportunity to work across data integration, data warehousing, CRM, ERP, APIs, and cloud/SaaS technologies.
  • Collaborative environment with opportunities to contribute to product development and technical strategy.
  • U.S. shift aligned with approximately 6:30 PM to 3:30 AM IST, supporting U.S. business hours.