Solution Executive - Digital

<div class="content-intro"><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"> </p>

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.</p>

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.</p>

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together</p>

<p> </p></div><p><span data-contrast="none">The Solution Executive is a technical sales professional who partners with Account Executives to provide deep technical expertise throughout complex enterprise sales cycles. This role bridges the gap between New Era's technical capabilities and client business requirements, translating technology solutions into clear business value. The Sales Overlay is responsible for conducting technical discovery, designing tailored solutions, delivering compelling technical presentations, and ensuring successful handoffs to delivery teams. Success requires strong technical knowledge, exceptional communication skills, and the ability to build credibility with both technical and executive stakeholders.</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

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<p><strong><span data-contrast="none"><span data-ccp-parastyle="x_msonormal" data-ccp-parastyle-defn="{"ObjectId":"dff0ac53-c08a-53af-8c37-6898e9240927|1","ClassId":1073872969,"Properties":[469777841,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",335551500,"4278190080",268442635,"24",335559739,"240",335559738,"120",201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777842,"Times New Roman",469777843,"Times New Roman",201341986,"1",469775450,"x_msonormal",201340122,"2",134233614,"true",469778129,"xmsonormal",335572020,"1",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"Normal"]}">Key responsibilities include: </span></span></strong> <span data-contrast="none"><span data-ccp-parastyle="x_msonormal"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>

<p><strong><span data-contrast="none">Technical Sales Support</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></strong></p>

<p><span data-contrast="none">- Partner with Enterprise Account Executives to support complex opportunities across New Era's digital transformation portfolio</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Lead technical discovery sessions to understand client pain points, imperatives and needs and correlate these to their current technical and application ecosystem constraints</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Design and architect customized solutions that align with client needs and business objectives</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Provide technical expertise during client meetings, presentations, and demonstrations</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Address technical objections and questions with confidence and clarity</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Support multiple sales opportunities simultaneously</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><strong><span data-contrast="none">Solution Design & Presentation</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></strong></p>

<p><span data-contrast="none">- Develop and deliver compelling technical presentations tailored to audience level (IT staff, Directors, VPs, C-level)</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Create solution architectures, diagrams, and technical documentation to support proposals</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Conduct proof-of-concept demonstrations and technical workshops</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Collaborate with internal technical teams to validate solution feasibility and approach</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Translate technical features into business benefits and ROI for decision-makers</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">Strategic Partner Collaboration</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Work closely with strategic partners to leverage technical resources and co-sell opportunities</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Stay current on partner roadmaps, certifications, and technical capabilities</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Participate in partner-led technical training and enablement programs</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

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<p><strong><span data-contrast="none">Proposal & RFP Support</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></strong></p>

<p><span data-contrast="none">- Contribute technical content to proposals, RFPs, and Statements of Work</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Ensure technical accuracy and completeness of all client-facing documentation</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Work with sales team to develop competitive positioning and differentiation strategies</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Support pricing discussions by providing technical scoping and resource estimates</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">Sales Process & CRM</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Document technical requirements, solution designs, and customer interactions in CRM (Dynamics & HubSpot)</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Maintain accurate technical notes and next steps for each opportunity</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Provide technical win/loss feedback to inform product and sales strategy</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

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<p><strong><span data-contrast="none">Delivery Handoff</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></strong></p>

<p><span data-contrast="none">- Ensure smooth transition from sales to delivery teams with comprehensive technical documentation</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Participate in handoff meetings to communicate solution design, requirements, and commitments</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Serve as technical escalation point during early delivery phases as needed</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p> </p>

<p><strong><span data-contrast="none">Technical Expertise & Industry Knowledge</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></strong></p>

<p><span data-contrast="none">- Maintain deep technical knowledge across New Era's solution portfolio:</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Digital Transformation - Application tech, cloud, digital experience, data & business intelligence, ML/AI</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Stay current with industry trends, emerging technologies, and competitive landscape</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Pursue relevant technical certifications to maintain expertise</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><span data-contrast="none">- Represent New Era at trade shows, partner events, and technical conferences</span><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>

<p><strong><span data-contrast="none">COMPETENCIES:</span></strong><span data-ccp-props="{"335559738":120,"335559739":240}"> </span></p>