Solution Engineer, Strategic GSI Partnerships

About the Role

Partner-facing solution engineering, solution adoption and support for in-flight strategic opportunities.

Focus

Capgemini, Accenture and Deloitte partnerships across UKI and Europe.

Role Purpose

We are seeking a NiCE Strategic Solution Engineer, GSI Partnerships to lead the functional and technical engagement with our key global system integrator partners across UKI and Europe, with an initial focus on Capgemini, Accenture and Deloitte.

This partner-facing role will help accelerate solution adoption across the NiCE portfolio by enabling GSI sales, presales and delivery teams, supporting active opportunities, shaping compelling customer solution narratives and ensuring partners can confidently position, demonstrate and deploy NiCE solutions.

The Strategic Solution Engineer will act as the technical and solution bridge between NiCE partner sales, field sales, product teams and GSI stakeholders. The role will be hands-on across discovery, opportunity qualification, solution mapping, demonstrations, POCs, RFI/RFP responses, technical validation and partner enablement.

This is a fit for someone with strong technical depth, excellent stakeholder management skills and a proven ability to work through complex enterprise sales cycles with large consulting and transformation partners. The candidate should be comfortable operating from executive-level value conversations through to detailed technical and delivery discussions.

How will you make an impact?

• Lead functional and technical engagement with GSI partners
• Enable GSI sales, presales, and delivery teams
• Support active opportunities through discovery, solution mapping, and demonstrations
• Shape compelling customer solution narratives
• Conduct POCs, RFI/RFP responses, and technical validation
• Act as technical and solution bridge between internal teams and GSI stakeholders