Solution Architect (TMS)

Accountabilities:

• • Lead the functional design, optimization, configuration, and implementation of transportation management solutions for large enterprise customers.
  • Analyze customer business processes and requirements to determine how transportation management capabilities can be configured and delivered effectively.
  • Serve as the primary functional liaison between customer stakeholders, project managers, technical consultants, third-party consultants, and other project participants.
  • Lead solution design activities, ensuring requirements, solution constructs, validation activities, and implementation timelines are clearly defined.
  • Apply transportation and supply chain domain expertise to develop solutions aligned with industry best practices and customer objectives.
  • Guide or conduct system integration, user acceptance testing, deployment, and transition activities to support a smooth move into steady-state operations.
  • Balance project scope, timelines, requirements, technical constraints, and customer expectations to accelerate time to value and maximize satisfaction.
  • Evaluate requirements that fall outside standard functionality or project scope, considering integration complexity, architecture constraints, and product roadmaps.
  • Identify potential opportunities for additional solutions, services, or functionality that can generate incremental value for existing customers.
  • Communicate customer-specific business cases and product functionality or enhancement requirements to relevant product and program stakeholders.
  • Support ongoing operations by assisting support teams with customer cases when not actively assigned to implementation projects.
  • Work with APIs and integration technologies including SOAP, REST, XML, and JSON, while developing familiarity with basic SQL and reporting requirements.
  • Prepare, validate, and interpret reports and project data to support solution design, testing, and customer decision-making.
  • Travel approximately 50%–75% within the United States to support customer engagements and project delivery.

  Requirements

  • At least 5 years of experience working with transportation management systems, preferably with direct experience implementing or using enterprise TMS solutions.
  • Experience with leading transportation management platforms such as IBM Logistics & Supply Chain, Oracle Transportation Management, SAP, Manhattan, E2Open, o9 Solutions, or comparable technologies may be considered.
  • Demonstrated experience in solutions consulting, software implementation, business analysis, or supply chain technology.
  • Proven experience in customer-facing roles involving requirements gathering, solution design, stakeholder persuasion, and implementation leadership.
  • Experience within a management consulting organization or supply chain center is preferred.
  • Strong business analysis capabilities, including an understanding of supply chain processes, statistical concepts, inventory optimization, and tactical planning.
  • Ability to prepare and deliver clear presentations to user, management, and executive-level audiences.
  • Basic Excel proficiency, including data cleansing and pivot tables.
  • Familiarity with APIs, SOAP/REST, XML, and JSON.
  • Ability or willingness to learn and execute simple SQL queries.
  • Strong communication, facilitation, stakeholder management, and problem-solving skills.
  • Ability to work independently while collaborating effectively across customer, technical, project, and third-party teams.
  • Advanced degree in Supply Chain, Operations, Logistics, Operations Research, or a related discipline is preferred.
  • A bachelor's degree combined with relevant industry experience may be considered in lieu of an advanced degree.
  • Depending on project requirements, ability to qualify for a public trust security clearance and complete applicable background checks, drug testing, fingerprinting, and identity verification may be required.
  • Willingness to travel extensively within the United States, approximately 50%–75%, is required.

  Benefits

  • Base salary range of $120,000–$130,000 USD, plus eligibility for a bonus component.
  • Annual performance bonus or commission opportunity, depending on the nature of the position.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with company matching.
  • Flexible time off.
  • Corporate fitness program.
  • Voluntary benefits, including legal plans, accident and hospital indemnity coverage, pet insurance, and more.
  • Remote work arrangement within the United States.
  • Opportunity to work on enterprise-scale supply chain transformation projects with major customers.
  • Exposure to transportation technology, emerging product innovations, and complex global supply chain environments.
  • Inclusive workplace focused on collaboration, respect, professional growth, and work-life balance.