Software Trainer

Position Overview

Woolpert is hiring a Client Software Trainer to join our dynamic Data Cloud Solutions Team. This position reports to the Geospatial Team Leader and is responsible for effectively explaining the technical complexities of Client software. The trainer will plan, prepare, and research lessons for the trainees. They will explain the technical complexities of software effectively. The trainer's audience may include people with a wide range of computer skills and educational levels.

We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Works closely with Business Analyst to develop, plan, and prepare training content.
• Provides client training on software applications on an individual or group basis.
• Maintains records for training programs, including evaluations and LMS records.
• Refines learning tools and techniques.
• Maintains client engagement during training (e.g., using visual aids, able to recognize when a group or individual is lost and needs more attention).
• Reviews the environment prior to training to ensure it is ready and properly configured.
• Develop and implement comprehensive e-learning strategies that cater to various learning styles and objectives.
• Participate in the creation of instructional materials (e.g., videos, quizzes, modules, simulations).
• Incorporate interactive learning methods, including gamification, scenario-based learning, and problem-solving activities, to enhance learner engagement.

What You Will Bring:

• 2+ years of experience in Training, instructional design, communications, or a related bachelor's degree.
• Prior training, teaching, or presentation experience.
• Experience training users in MobileAssessor, CAMACloud Suite or CAMA preferred.
• Professional, welcoming, and friendly interpersonal communication that connects with a diverse range of clientele including remote customers, in-house management, and staff.
• Excellent communication, listening, training, and presentation skills in a dynamic environment.
• A coachable attitude with an ability to learn quickly and master/teach new training concepts.
• Proficiency using Microsoft Office Suite and/or other instructional design and development applications.
• Ability to work independently as well as in a collaborative team environment; offer constructive feedback and direction to support goals.
• Comfortable talking in front of a group as well as one-on-one with an individual.
• Proven ability to engage clients during training.
• Travel up to 60% as needed to client sites.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you'll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits.