Software Engineer: Infrastructure
About the role
Software Engineer: Infrastructure | Thatch Careers
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Software Engineer: Infrastructure
at Thatch
Location
Remote (US); San Francisco, California, United States
Compensation
$180,000 - $250,000 USD
About the role
Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.
We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.
Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.
We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.
What you will do
Own infrastructure health, performance, and reliability across the stack.
Make architectural decisions and improve how we build and operate.
Design and evolve infrastructure using Terraform.
Improve CI/CD, deployments, and developer workflows so teams ship faster.
Strengthen security across access controls, vulnerability management, and dependencies.
Identify and eliminate reliability risks before they impact customers.
What we are looking for
Experience operating production infrastructure, platform, DevOps, or SRE systems.
A track record of owning critical systems end-to-end.
Strong experience with PostgreSQL or comparable relational databases in production.
Experience managing infrastructure as code using Terraform.
Sound judgment across reliability, performance, and security tradeoffs.
A bias toward automation and improving developer productivity.
We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.
Tools and tech stack
Ruby on Rails
PostgreSQL
Terraform
Modern cloud infrastructure and CI/CD tooling
You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.
Experience that stands out
Experience operating in HIPAA or SOC 2 environments.
Deep PostgreSQL performance tuning or replication management.
Building internal tooling that improves developer productivity.
Improving observability, incident response, or overall security posture.
What to expect
We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:
An initial conversation with a recruiter.
A collaborative pair programming session.
A systems or infrastructure design discussion.
A conversation with members of the engineering team.
A final conversation with engineering and company leadership.
Apply for this position
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How many years of professional software engineering experience do you have?
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What is the most meaningful impact you’ve had as an engineer? Briefly describe the problem, your role, and the outcome. 3–5 sentences is plenty.
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San Francisco Ruby Conference 2025
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Thatch is proudly remote-first, with optional office spaces in New York, San Francisco, and (soon) Austin. Would that work for you?
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Do you have any timeline constraints or other deadlines we should be aware of?
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