Software Engineer - Engineering Productivity

As a Developer Reliability Engineer, you will:

• Design and champion internal Quality Programmes: Drive engineering-wide process changes and ensure pods adopt new reliability standards without friction. You will operate with a product-owner mindset to define and evangelize the internal reliability roadmap.
• Define and enforce hard metrics: Measure and establish hard quality telemetry (e.g., DORA metrics, bug-to-deploy ratios, SLIs/SLOs) to create a quantifiable baseline for platform reliability.
• Architect Shift-Left Pipeline Gates: Weave automated Performance, Security, and Accessibility checks directly into the CI/CD pipeline at the PR level in tight partnership with Eng Core.
• Build Real-World Load Testing: Shift load and performance testing left for every customer onboarding, validating real-world assumptions.
• Engineer Synthetic Data & Production Canaries: Build the architecture for safe synthetic data injection to unblock heavy load-testing and live-production canaries, strictly isolating test data from authentic user telemetry.
• Leverage Generative AI Tooling: Actively utilize AI assistants (e.g., Gemini, Claude, Cursor, Codex) to accelerate the development of testing frameworks, automate infrastructure code, and design advanced testing architectures.
• Drive Tooling Consolidation: Lead the technical migration away from expensive, legacy testing infrastructure to a unified, AI-supported automation stack.
• Help define and maintain development practices: Enable fast iteration while ensuring quality, including writing tests and documenting key implementations.

Success in this role looks like:

• You operate as a high-leverage Individual Contributor (IC) and reliability champion, effectively negotiating with engineering pods and leadership to roll out and adopt critical quality processes across the entire SDLC.
• You operate with a strong bias for action—designing automated systems that actively enforce our reliability thresholds and comfortably holding the line on quality standards when deployments are at risk.
• You have delivered impactful projects that advance our engineering roadmap, reducing toil or streamlining operations.
• You have built trusted partnerships across engineering teams and contributed to a culture of reliability and continuous improvement.