Social Media Community Manager
About the role
About Us
Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
Why work for Ylopo?
At Ylopo we offer team members:
- a commitment to personal development,
- guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
- excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
- team building events, team lunches/ happy hours, and other company wide events
- a supportive, caring environment dedicated to continuous learning and growth.
Role Overview
We are looking for someone who lives and breathes social media, AI tools, content creation, and online community engagement. Your primary responsibility will be helping turn client success stories and company initiatives into engaging social media content while also helping coordinate and track content activity across our internal team and ambassador network. This role is part content creator, part community manager, part project coordinator.
You’ll help ensure:
- content gets created
- posts get published
- ambassadors stay active
- brand mentions are tracked
- engagement opportunities are not missed
- reporting and accountability stay organized
You’ll work closely with marketing, leadership, video editors, designers, ambassadors, and clients to help keep everything moving efficiently.
Responsibilities
1. Content Creation & Social Posting
- Turn client interviews and video testimonials into social posts, captions, quote graphics, thumbnails, transcripts, short-form clips, carousels, LinkedIn posts, YouTube descriptions/titles
- Publish and schedule content across Facebook, Instagram, LinkedIn, TikTok, YouTube, Threads, X/Twitter
- Maintain organized content calendars and publishing schedules
- Repurpose long-form content into multiple short-form assets
2. AI-Assisted Content Production
- Use AI tools such as ChatGPT, Claude, Gemini, Perplexity, Canva AI, CapCut, other AI-powered creative tools
- Create graphics, thumbnails, captions, summaries, and post variations using AI
- Build efficient workflows for scaling content production
- Stay current on emerging AI content tools and trends
3. Community Management & Brand Monitoring
- Monitor social platforms for brand mentions, client mentions, engagement opportunities, comments and conversations
- Help engage with the community across platforms
- Surface client wins, testimonials, and noteworthy moments to the marketing team
- Help strengthen relationships within the Ylopo community
4. Ambassador Coordination & Accountability
- Work alongside Ylopo ambassadors, influencers, and internal contributors
- Help ensure agreed-upon content is being posted consistently
- Track posting activity and participation
- Follow up with ambassadors and team members when deliverables are missing
- Maintain organized reporting around participation and activity levels
- Help coordinate collaborative content initiatives across teams