Nice
Site Reliability Engineer
engineeringfull-timeUnited Kingdom - Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
About the Role
The SRE – NOC role sits at the intersection of traditional Network Operations Center (NOC) responsibilities and engineering-driven reliability practices. This role focuses on 24/7 service reliability, incident response, operational automation, and observability, while actively reducing operational toil through software and automation.
Unlike a traditional NOC analyst, an SRE-NOC is expected to engineer problems away, not just respond to alerts.
Incident Response & Operations
- Act as a primary or escalation responder in a 24x7 on-call rotation
- Lead or support Major Incident (MI) response, including triage, mitigation, and resolution
- Coordinate across Engineering, Infrastructure, Security, and Product teams
- Execute and improve runbooks, playbooks, and escalation paths
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