Site Reliability Engineer - AWS

Accountabilities:

• • Support and continuously improve production applications running in AWS, ensuring high availability, reliability, performance, and operational stability.
  • Monitor system health, availability, latency, performance, logs, metrics, traces, and alerts, proactively identifying and addressing reliability risks.
  • Participate in incident response, troubleshooting, escalation management, root cause analysis, and post-incident improvement activities.
  • Strengthen operational readiness, resiliency, disaster recovery capabilities, and overall production support processes.
  • Engineer and optimize AWS environments using services such as EC2, ECS/EKS, Lambda, S3, RDS, CloudWatch, IAM, VPC, Elastic Beanstalk, Load Balancers, and related cloud technologies.
  • Apply AWS Well-Architected Framework principles across reliability, security, performance efficiency, cost optimization, and operational excellence.
  • Support cloud-native architecture decisions and contribute to infrastructure modernization and optimization initiatives.
  • Build and enhance end-to-end observability through dashboards, monitoring, alerting, logging, metrics, and tracing.
  • Automate recurring operational processes using Python, Bash, PowerShell, CI/CD pipelines, Terraform, and infrastructure-as-code practices.
  • Support applications across both on-premises and AWS environments, contributing to modernization and migration initiatives.
  • Partner with application development teams to identify performance bottlenecks, infrastructure constraints, security concerns, and reliability risks.
  • Manage and improve containerized environments using Kubernetes, Docker, and Amazon EKS, including GitOps-based deployment approaches.
  • Support CI/CD and release management processes using tools and methodologies such as Git, Azure DevOps, ArgoCD, and FluxCD.
  • Troubleshoot APIs, microservices, network connectivity, HTTP-based applications, and cloud infrastructure to improve application performance and uptime.
  • Manage and optimize database environments, including RDS configuration, schemas, users, performance troubleshooting, data integrity, and storage practices.
  • Collaborate across Development, Business, Platform, and Infrastructure teams in Agile environments using Scrum and Kanban practices.
  • Serve as a technical point of contact for infrastructure, reliability, and operational requirements within product teams.
  • Continuously identify opportunities for reengineering, process improvement, efficiency gains, automation, and cloud optimization.

  Requirements

  • Bachelor's degree or an equivalent combination of education and professional experience.
  • 5+ years of relevant industry or technical experience, with substantial hands-on experience in DevOps, cloud infrastructure, site reliability, or related engineering disciplines.
  • Strong DevOps background, ideally with an emphasis on approximately 70% operations and 30% development activities.
  • Extensive experience with AWS cloud infrastructure and cloud-based production environments.
  • Strong experience with containerization and orchestration technologies, particularly Kubernetes, Docker, and Amazon EKS.
  • Hands-on experience building and managing CI/CD pipelines using GitOps methodologies and tools such as ArgoCD or FluxCD.
  • Strong knowledge of Git-based version control and experience with Azure DevOps, including tickets, releases, CI/CD pipelines, and infrastructure-as-code workflows.
  • Strong Terraform experience and knowledge of infrastructure-as-code best practices.
  • Advanced scripting and automation skills using Python, Bash, and/or PowerShell.
  • Experience with monitoring and observability tools, particularly AWS CloudWatch, including alert configuration, troubleshooting, and escalation management.
  • Strong understanding of AWS services including EC2, AMIs, S3, RDS, Lambda, ECS/EKS, IAM, VPC, Elastic Beanstalk, Load Balancers, and Transfer Family.
  • Experience managing large-file transfers and supporting highly available cloud infrastructure.
  • Strong knowledge of APIs and microservices, including configuration, performance tuning, security, and reliability best practices.
  • Solid understanding of HTTP concepts and protocols, with the ability to analyze and optimize web application performance.
  • Experience using diagnostic tools such as curl and wget to troubleshoot connectivity and network performance issues.
  • Strong SQL and database administration skills, including RDS configuration, schemas, catalogs, users/logins, synonyms, performance troubleshooting, and database hygiene.
  • Strong networking and network management capabilities.
  • Experience with service mesh technologies such as Linkerd or Istio is a plus.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
  • Comfortable working independently in a remote environment and adapting to flexible work hours.
  • Strong troubleshooting, analytical, problem-solving, and continuous-improvement mindset.

  Benefits

  • Annual full-time base salary range of $110,000–$140,000, with final compensation determined by experience, education, skills, training, geographic location, and market considerations.
  • Potential eligibility for a discretionary bonus based on applicable bonus program guidelines and position eligibility.
  • Fully remote work arrangement.
  • Paid time off and paid holidays in accordance with applicable company policies.
  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage.
  • 401(k) retirement plan.
  • Opportunity to work on cloud modernization, SaaS reliability, DevOps, automation, and large-scale AWS environments.
  • Exposure to a broad technology stack spanning AWS, Kubernetes, Terraform, GitOps, CI/CD, observability, networking, and database technologies.
  • Collaborative environment with opportunities to work closely with development, platform, infrastructure, and business teams.
  • Flexible work environment designed to support distributed teams and evolving work requirements.