Senior UX Research and Design Specialist

Accountabilities:

• • Lead end-to-end qualitative and quantitative UX research, including focus groups, structured interviews, surveys, usability testing, and educator panels involving teachers, instructional coaches, and school administrators.
  • Conduct market and competitive research to identify industry trends, benchmark competing EdTech solutions, and uncover opportunities for product differentiation.
  • Develop systematic feedback and research loops that capture evolving user needs, measure changes in perception, and support long-term product adoption.
  • Plan and manage participant recruitment across diverse K-12 populations, including elementary, middle, and high school educators.
  • Translate research findings, user pain points, and behavioral data into high-fidelity web designs, screen flows, wireframes, and interactive prototypes.
  • Collaborate closely with front-end designers and engineers, providing practical design specifications that align with technical and web-structure requirements.
  • Refine interface hierarchy, navigation, labeling, layouts, and interaction patterns through rapid design iterations informed by research.
  • Apply knowledge of K-12 grading structures, standards-based reporting, and assessment workflows to create accessible and actionable teacher dashboards.
  • Design data visualizations such as progress indicators, matrices, and grouping tools that make complex student information easy for non-technical users to understand.
  • Ensure user experiences and data visualizations follow inclusive design and accessibility principles, including relevant WCAG guidelines.
  • Present research findings and design artifacts, including personas, journey maps, insight summaries, and prototypes, to technical teams and leadership.
  • Partner cross-functionally to ensure educator insights are incorporated into product decisions and ultimately translated into practical, production-ready experiences.

  Requirements:

  • 7+ years of professional experience in UX research, interface design, digital analytics architecture, or a closely related discipline.
  • Bachelor’s or Master’s degree preferred in Human-Computer Interaction, Interaction Design, Human Factors, Cognitive Psychology, Computer Science, or another relevant behavioral or technology-focused field.
  • Strong expertise with modern UI wireframing and prototyping tools, particularly Figma or comparable platforms.
  • Demonstrated ability to combine rigorous user research with hands-on interface and visual design capabilities.
  • Experience communicating research findings and design concepts to technical development teams, product stakeholders, and senior leadership.
  • Prior experience as a K-12 teacher, instructional coach, or school-level educator is highly valued, providing firsthand understanding of classroom workflows and educator constraints.
  • Strong understanding of K-12 assessment, standards-based grading, formative assessment, student data, and education technology implementations is preferred.
  • Working knowledge of HTML5 and CSS3, with the ability to read, interpret, and write front-end code to facilitate effective collaboration and developer handoffs.
  • Experience using AI-powered productivity and research tools to generate research scripts, synthesize large datasets, accelerate analysis, or develop rapid prototypes.
  • Familiarity with accessibility and privacy requirements relevant to K-12 digital products, including WCAG and FERPA.
  • Strong analytical, communication, presentation, collaboration, and problem-solving skills, with the ability to turn complex research into clear product recommendations.
  • Strong user advocacy, visual design judgment, attention to detail, and an ability to balance research insights with practical technical constraints.

  Benefits:

  • Opportunity to work remotely within the United States.
  • Meaningful opportunity to influence digital learning experiences used by educators and students.
  • Work at the intersection of UX research, product design, data visualization, AI-enabled workflows, and EdTech.
  • Collaborative environment focused on simplifying complex educational experiences and creating accessible solutions.
  • Opportunity to work closely with product, engineering, and education-focused stakeholders.
  • Inclusive culture that values diverse backgrounds, perspectives, ideas, and experiences.
  • Professional environment with opportunities to contribute to innovative educational technology initiatives.
  • Equal opportunity employment and consideration for qualified candidates regardless of protected characteristics.