Senior UX Designer
About the role
The Position:
The Senior UX Designer is an individual contributor role focused on creating intuitive, scalable, and user-centered experiences across Veracyte’s internal systems and customer-facing portals. This role partners closely with Product, Engineering, and Operations to translate complex diagnostic workflows into seamless digital experiences that drive usability, efficiency, and customer satisfaction.
As a strong design thinker, this individual applies deep subject matter expertise to solve complex challenges, exercises independent judgment, and collaborates effectively with cross-functional stakeholders to achieve business and user goals. The role requires expertise in multi-persona design, experience within Salesforce ecosystems, and proficiency with modern design tools such as the Adobe Creative Suite and Figma.
Location: This is a hybrid position based in our San Diego or South San Francisco office. Based on candidate location, we may consider U.S. remote.
Key Responsibilities
- Design end-to-end user experiences across portal and internal workflows, ensuring consistency across multiple products and personas (providers, lab operations, internal users)
- Transform report designs from the Adobe Creative suite into responsive HTML/CSS templates for automated report generation, partnering with engineering and QA teams to support Salesforce integration, dynamic data population, rendering validation, and ongoing template optimization.
- Create wireframes, prototypes, and high-fidelity designs that aligned to brand guidelines using Figma
- Collaborate with Product Marketing, Customer Care and Engineering to translate complex workflows (e.g., ordering, sample tracking, billing) into intuitive interfaces within Salesforce environments
- Conduct user research, usability testing, and persona development to inform design decisions
- Define and maintain reusable design components and contribute to design systems
- Document user flows, interaction patterns, and design specifications for development and QA
- Analyze user feedback and data to continuously improve usability and experience quality
- Lead UX design efforts for complex projects and represent the UX function across project phases
- Ability to design immersive, differentiated experiences for modern UI frameworks (e.g., React), supporting both front-end and full-stack development.
Who You Are:
Required Qualifications:
- Bachelor’s degree in Business, UX/UI Design