Senior UX/CX Designer – Experience Strategy & Research
About the role
Who is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.
What does Blueprint do?
Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?
At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.
In This Role
We are seeking a Senior UX/CX Designer to help shape and deliver customer-centered experiences across complex products, services, and ecosystems. This role blends experience design, UX research, design thinking, and strategic storytelling to influence large-scale, end-to-end customer journeys. You will collaborate with cross-functional stakeholders, facilitate workshops, synthesize customer insights, and create executive-ready design artifacts that drive alignment around future-state experiences. The ideal candidate is equally comfortable conducting research, defining strategy, visualizing concepts, and presenting recommendations to senior leadership.
Key Responsibilities
- Lead strategic customer experience and user experience initiatives from discovery through delivery.
- Communicate complex concepts and future-state visioning through compelling storytelling and executive-level presentations.