Senior User Researcher (Qualitative Focus)

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We are bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You will focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you will have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.

In This Role

In this role, you will support qualitative user research efforts for a portfolio of data, analytics, and business intelligence products used by technical professionals. You will partner closely with researchers, designers, and product teams to plan and execute studies that uncover user needs, workflows, and pain points.

You will play a hands-on role in conducting interviews and usability testing, managing research logistics, and synthesizing findings into clear, actionable insights. This position is ideal for someone who enjoys both the execution and operational sides of research and is comfortable working within complex technical domains.

Responsibilities

• Support the planning and execution of qualitative research studies, including in-depth interviews and usability testing
• Conduct and assist with user interviews, contextual inquiry, and usability evaluations to understand user workflows and pain points
• Help manage research operations, including participant recruitment, scheduling, note-taking, and study logistics
• Analyze qualitative data and synthesize findings into themes, reports, and presentations
• Create clear, structured deliverables such as research summaries, insights decks, and documentation
• Maintain organized research repositories and documentation for team access and reuse
• Collaborate across multiple research projects, ensuring timely and high-quality execution
• Identify patterns in user feedback and help translate insights into product and design recommendations
• Ensure research activities align with privacy, consent, and compliance standards

Required Qualifications

• Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, Market Research, or a related field (or equivalent experience)
• 4–6+ years of experience in UX research, user research, or market research
• Demonstrated experience with qualitative research