Senior User Experience Interface Designer

Accountabilities

• • Gather and synthesize customer and end-user requirements to develop clear UX concepts and design solutions.
  • Work closely with product managers, developers, customers, and internal stakeholders to understand business objectives and user needs.
  • Facilitate co-creation sessions with end-users and product development teams to generate and validate design concepts.
  • Conduct market and audience research to inform intuitive interactions, workflows, and user experiences.
  • Design interaction models and experiences for mobile, desktop, and embedded software solutions.
  • Create clickable prototypes and other interactive design artifacts to communicate and validate proposed experiences.
  • Plan, organize, and conduct usability testing sessions with users to evaluate designs and identify opportunities for improvement.
  • Analyze and communicate usability testing results, incorporating insights into iterative design solutions.
  • Organize and facilitate design meetings, workshops, brainstorming sessions, and collaborative ideation activities.
  • Develop and publish UI design guidelines to promote consistency and quality across products.
  • Guide visual design strategies and ensure visual decisions complement interaction patterns and overall user experience goals.
  • Champion a user-centered design process and proactively advocate for users throughout the product development lifecycle.
  • Collaborate with development teams throughout projects to ensure detailed interaction designs are understood and effectively translated into working products.
  • Apply established design methods and research findings to solve complex product and usability challenges.

  Requirements

  • At least 9 years of professional interaction design experience.
  • At least 4 years of software application design experience across platforms such as iOS, Android, Mac, or Windows.
  • Associate degree or equivalent education in Interaction Design, Human-Computer Interaction (HCI), Information Architecture, Digital Design, or a related discipline is strongly preferred.
  • Certification in Interaction Design, HCI, Information Architecture, Digital Design, or a related field is strongly preferred.
  • Demonstrated experience designing software for both desktop and mobile interfaces.
  • Strong understanding of user-centered design principles, processes, and methodologies.
  • Proven experience conducting usability testing and translating findings into actionable design improvements.
  • Strong proficiency in creating detailed interaction designs, prototypes, workflows, and other design artifacts.
  • Skilled in graphic design and experienced with relevant graphic design applications.
  • Strong ability to articulate design rationale, user needs, business requirements, and technical considerations to diverse stakeholders.
  • Passion for UX design and a willingness to champion user-centered practices across product teams.
  • Excellent collaboration, communication, facilitation, and problem-solving skills.
  • Ability to work proactively and independently while collaborating effectively with product, engineering, design, and customer teams.
  • Willingness and ability to travel nationally and internationally as required, with expected travel of less than 25%.
  • Ability to work for extended periods at a computer workstation and perform tasks involving keyboard and mouse use.
  • Ability to travel for extended periods and sit for several hours when required.
  • Ability to lift and transport moderately heavy equipment, including computers and peripherals, with a minimum lifting capacity of 50 pounds.
  • High level of integrity and discretion when handling confidential information relating to customers, employees, products, and technologies.

  Benefits

  • Opportunity to shape user experiences across mobile, desktop, and embedded software products.
  • Meaningful ownership of the end-to-end interaction design process.
  • Collaborative environment involving product managers, engineers, customers, and design professionals.
  • Opportunities to conduct user research, co-creation sessions, prototyping, and usability testing.
  • Exposure to complex communication and accessibility-focused products and services.
  • Opportunity to influence visual design strategies and establish UI design standards.
  • Professional environment that values customer focus, collective action, continuous growth, ownership, and collaboration.
  • Opportunity to contribute to products designed to improve accessibility, communication, and connection for diverse users.