Senior Trainer

Job Description

Blue Water Thinking is seeking an experienced and dedicated Senior Trainer to join our team, supporting the Department of Veterans Affairs. In this role, the individual will be primarily responsible for planning, creating, and executing test administration, learning management, customized subject matter-specific training, and educational courses delivered through instructor-led and web-based training environments in support of Veterans Health Administration (VHA) initiatives.

Key Responsibilities

• Lead the planning, development, coordination, and execution of instructor-led and web-based training programs supporting VHA operational, clinical, and technology initiatives.
• Conduct comprehensive training needs assessments, evaluations, and analyses to identify communication, knowledge, and skill gaps among end users and stakeholder groups.
• Translate identified training requirements into effective workshops, training curricula, remedial learning modules, and educational solutions.
• Design, develop, revise, and maintain training materials including workbooks, facilitator guides, participant manuals, job aids, presentations, and other instructional resources.
• Develop and implement standard and customized training programs aligned with organizational goals, project requirements, and adult learning methodologies.
• Administer and support learning management systems (LMS), including course setup, enrollment management, learner tracking, reporting, and system maintenance activities.
• Develop, maintain, and analyze training databases, records, metrics, and reports to support program performance and compliance requirements.
• Deliver engaging face-to-face, virtual, and online training sessions to clinical, operational, technical, and leadership audiences.
• Provide coaching, mentoring, and guidance to trainers, end users, and stakeholders to support knowledge transfer and adoption of new processes and technologies.
• Lead training-related administrative activities, including scheduling, communications, logistics coordination, documentation, and reporting.
• Collaborate with subject matter experts, clinical staff, project teams, and leadership to ensure training content accurately reflects current workflows, policies, and best practices.
• Support test administration activities, user readiness efforts, and organizational change initiatives associated with system implementations and enhancements.
• Evaluate training effectiveness through assessments, feedback collection, and performance metrics.