Senior Technical Program Manager – Web Operations & Product Launches

In This Role

In this role, you will support a global technology client’s web strategy and integrated marketing organization by helping manage high-visibility web properties, product launch initiatives, and campaign execution. You will work closely with cross-functional stakeholders across marketing, design, engineering, operations, vendors, and business teams to ensure web projects are delivered on time, with strong operational rigor, clear communication, and launch readiness.

This role is ideal for a seasoned technical program/project manager with strong experience in web operations, digital marketing campaigns, stakeholder coordination, and structured delivery processes. The environment is fast-paced and launch-driven, requiring someone who can manage dependencies, drive alignment, track execution, and ensure quality, accessibility, privacy, and compliance standards are met.

Responsibilities

• Project manage end-to-end delivery for product launches, marketing campaigns, and web initiatives.
• Build and maintain workback schedules, project plans, dependency trackers, launch readiness plans, and status updates.
• Coordinate cross-functional teams, vendors, and stakeholders to support launch planning, execution, and post-launch follow-up.
• Manage project intake, prioritization, ticketing, issue tracking, and progress reporting using project management and collaboration tools.
• Support launch readiness activities, including QA coordination, go/no-go checkpoints, risk tracking, and issue resolution.
• Help implement standardized processes, templates, SLAs, launch playbooks, and operational best practices.
• Ensure web deliverables meet quality, accessibility, privacy, compliance, and release governance standards.
• Facilitate communication across business, marketing, design, engineering, and vendor teams to keep deliverables on track.
• Identify project risks, blockers, gaps, and process improvement opportunities, and drive resolution with the appropriate teams.
• Support administrative and operational responsibilities related to the role.