Senior Technical Program Manager, Payments

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) to support the Payments and Insurance Engineering team.

This person will partner with our Payments and Insurance engineering, ops, and product teams to build new Payments and Insurance capabilities and deliver strategic business priorities. We are looking for a candidate with a robust technical background who understands the problem space and leverages their expertise to lead multiple strategic programs that deliver value and fulfill key commitments aligned with Airbnb's priorities in payments and insurance.

The Difference You Will Make:

You will play a crucial role in tackling complexity and delivering predictable, consistent, and impactful results. You will be leading complex projects/programs that touch multiple product surfaces, services, functions and teams, and hence are required to keep the big picture in focus while being able to dive into the details, working through unique challenges. Success in this role requires a strong sense of ownership, coupled with the ability to think critically and strategically while managing relationships with cross-functional stakeholders.

A Typical Day:

• Lead planning, execution, and delivery of large cross-functional initiatives aimed at meeting key business priorities.
• Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
• Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards.
• Define and secure stakeholder alignment on clear, measurable success criteria to accelerate initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
• Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
• Lead cross-functional risk and issue management by identifying and documenting risks/issues, assigning clear owners, and driving mitigation to protect delivery commitments.
• Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.
• Define and align on success criteria with relevant stakeholders. Regularly assess risks and identify ways to mitigate them.
• Collaborate with leadership to implement best practices and aligning on priorities across Payments and Insurance.
• Develop a portfolio view of Payments and Insurance programs. Provide leaders with sufficient visibility into execution status, issues, and decisions. Provide visibility into key performance indicators so leaders are aware of risks and opportunities.