Senior Technical Program Manager

Accountabilities:

• • Lead complex, multi-team technical programs spanning core banking, card issuing, ledgers, authorization, settlement, disputes, fraud, and payment processing.
  • Drive strategic initiatives from initial concept through implementation, production rollout, and post-launch evaluation.
  • Establish and maintain comprehensive program plans covering milestones, dependencies, risks, deliverables, resources, and success criteria.
  • Provide leadership with clear, timely visibility into delivery progress, blockers, risks, and mitigation strategies.
  • Partner with Engineering, Product, and Architecture teams to ensure solutions are scalable, resilient, secure, and aligned with business objectives.
  • Review and challenge technical designs, architecture trade-offs, implementation approaches, and delivery plans when appropriate.
  • Drive alignment around technical requirements, non-functional requirements, operational readiness, scalability, security, and resiliency objectives.
  • Identify integration, performance, reliability, security, and operational risks early and ensure appropriate mitigation plans are developed.
  • Coordinate execution across Product Management, Engineering, SRE, Architecture, Client Delivery, Compliance, and Operations.
  • Establish accountability for cross-functional dependencies and drive timely resolution of blockers and inter-team issues.
  • Facilitate program planning, execution reviews, release readiness activities, and post-launch assessments.
  • Ensure engineering execution remains aligned with business priorities, customer commitments, and strategic objectives.
  • Support major client initiatives involving financial institutions and enterprise customers, including platform migrations, launches, and production rollouts.
  • Drive readiness for Tier-1 client programs by coordinating technical, operational, and delivery requirements.
  • Communicate technical issues, program risks, dependencies, and delivery status effectively to internal leadership and external stakeholders.
  • Lead risk management, escalation, and issue-resolution processes across complex programs.
  • Establish program metrics and reporting mechanisms that improve delivery predictability, transparency, and execution quality.
  • Leverage modern digital and Generative AI tools to improve program planning, analysis, communication, and everyday productivity.

  Requirements

  • 8+ years of relevant professional experience with a Bachelor's degree, 5+ years with an advanced degree, 2+ years with a PhD, or 11+ years of relevant professional experience without a degree.
  • 8+ years of experience in technical program management, engineering management, software delivery leadership, or a closely related discipline.
  • Strong background in software engineering, computer science, systems architecture, or another technical field.
  • Experience leading complex programs across global and distributed engineering organizations.
  • Strong understanding of cloud-native architectures, distributed systems, microservices, REST APIs, and event-driven architectures.
  • Practical knowledge of public cloud platforms such as AWS, GCP, or Azure.
  • Understanding of CI/CD, modern software delivery practices, and technical delivery lifecycles.
  • Familiarity with active-active architectures, disaster recovery, resiliency testing, and non-functional requirements.
  • Experience working in highly regulated financial environments, ideally supporting Tier-1 banks, payment processors, fintech platforms, or comparable critical systems.
  • Strong understanding of banking, payments, card issuing, transaction processing, or related financial technology domains is highly valuable.
  • Proven expertise in risk management, dependency management, issue resolution, and stakeholder alignment.
  • Experience with Agile, Scrum, and/or SAFe methodologies.
  • Familiarity with Jira, Confluence, and other program management and collaboration tools.
  • Excellent communication, executive presentation, and stakeholder-management skills.
  • Demonstrated ability to influence outcomes and drive accountability without having direct authority over all participating teams.
  • Ability to engage credibly with technical teams while communicating complex technical and program concepts clearly to executives and non-technical stakeholders.
  • Advanced English proficiency.
  • Strong organizational skills, strategic thinking, and the ability to manage multiple high-priority initiatives in a fast-paced environment.
  • Experience with Generative AI tools and emerging technologies is an advantage.

  Benefits

  • Fully remote position based in Brazil.
  • Full-time opportunity supporting large-scale, mission-critical financial technology initiatives.
  • Opportunity to work with global and distributed engineering, product, architecture, SRE, and operations teams.
  • Exposure to cloud-native platforms, distributed systems, payment technologies, and enterprise-scale architectures.
  • Direct involvement in strategic programs, major platform launches, migrations, and enterprise client initiatives.
  • Opportunity to influence technical strategy, delivery practices, operational excellence, and program governance.
  • Collaborative environment with opportunities to work closely with senior technical and business stakeholders.
  • Equal-opportunity workplace committed to diversity and inclusion.
  • Opportunities for professional growth through exposure to complex technology programs and emerging digital and AI capabilities.