Senior Technical Product Manager, Secure Remote Access
About the role
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.
About the Job
This role will define and drive the product strategy, roadmap and market direction for Keeper Connection Manager, Keeper’s secure remote access solution for privileged infrastructure. The ideal candidate brings direct experience in privileged access management, secure remote access, infrastructure access or a closely related cybersecurity market and understands how enterprises connect securely to servers, databases, applications and cloud environments.
This is a highly technical product role requiring close partnership with Engineering, Security, Solutions and customers on connection protocols, session workflows, infrastructure integrations and enterprise deployment requirements. The Senior Technical Product Manager will translate complex technical and market needs into secure, scalable and intuitive product capabilities that improve adoption, differentiation and customer value.
Responsibilities
- Own the product vision, strategy and roadmap for Keeper Connection Manager
- Identify and prioritize product opportunities based on customer needs, market trends, competitive intelligence and business impact
- Develop a deep understanding of secure remote access and privileged session workflows across IT, security, infrastructure and DevOps teams
- Translate technical requirements into clear product specifications, user stories, acceptance criteria and execution plans
- Partner closely with Engineering on connection protocols, session management, authentication flows, integrations, performance and platform architecture
- Work with customers, Solutions Engineering and Support to understand deployment challenges, validate requirements and improve product adoption
- Define and improve capabilities related to credential-free access, session brokering, session recording, policy enforcement, auditing and access controls
- Shape the user and administrator experience across connection setup, configuration, deployment, troubleshooting and monitoring workflows
- Evaluate competitive products and market developments across privileged remote access, PAM, zero-trust access and infrastructure security
- Define and track product success metrics, including adoption, usage, reliability, session activity, customer impact and revenue contribution
- Coordinate across Engineering, Security, Marketing, Sales and other teams to drive product launches and adoption