Senior Technical Business Analyst

Accountabilities:

• • Partner directly with product owners and business users to uncover, clarify, analyze, and document application requirements for digital modernization initiatives.
  • Translate business needs and technical findings into clear user stories, workflow diagrams, acceptance criteria, backlog items, and supporting documentation for software engineering teams.
  • Analyze API-driven integrations, including request and response flows, to understand how backend services support application functionality and business processes.
  • Review SQL queries to identify data inputs, relationships, and expected outputs, while writing basic queries when necessary to support requirements analysis.
  • Independently research existing functionality across Jira, Confluence, Figma, GitHub, and live applications to build context, validate assumptions, and surface informed questions.
  • Collaborate closely with developers to resolve technical ambiguity and continuously update tickets with actionable requirements and well-defined acceptance criteria.
  • Use AI tools, including Claude and other emerging technologies, to streamline analysis, improve work quality, experiment with new workflows, and share effective practices with teammates.
  • Partner with QA teams to establish functional test success criteria and guide business users through User Acceptance Testing.
  • Help establish consistent conventions for requirements, tickets, workflows, and documentation while operating effectively in an environment where processes may still be evolving.
  • Collaborate with multiple Business Analysts, adapting to different working styles while maintaining alignment across shared application areas.
  • Apply experience from regulated or high-compliance environments to support strong documentation, traceability, governance, and delivery practices.
  • Provide project oversight and support the successful execution of assigned deliverables while maintaining a strong focus on client expectations and outcomes.

  Requirements:

  • Bring strong experience in technical business analysis, requirements gathering, software delivery, or a closely related discipline, with the ability to connect business objectives to technical solutions.
  • Demonstrate a consultative approach to problem solving and the ability to align digital solutions with clients’ long-term business goals.
  • Have a full understanding of the software development lifecycle and experience working with software engineering and delivery teams.
  • Be comfortable investigating applications, APIs, data relationships, workflows, and technical documentation to develop a detailed understanding of existing systems.
  • Possess strong written and verbal communication skills, with the ability to explain complex concepts clearly to both technical and non-technical stakeholders.
  • Demonstrate hands-on experience using AI tools to enhance daily work, or a strong willingness to experiment with, learn, adopt, and champion AI-enabled ways of working.
  • Claude Certified Developer or Architect certification is highly preferred, with an opportunity to obtain certification as part of the role.
  • Be available to work Central Time hours to support collaboration with client and delivery teams.
  • Demonstrate strong organizational skills and the ability to manage multiple priorities, deliverables, and stakeholders in a high-growth environment.
  • Bring the flexibility and adaptability needed to operate effectively while processes, tools, and organizational priorities continue to evolve.
  • Have the ability to lead, mentor, motivate, coach, or positively influence colleagues through collaboration, presentations, and knowledge sharing.
  • Demonstrate intellectual curiosity, creative problem-solving ability, and a strong commitment to continuous learning and professional development.
  • Experience working in regulated or high-compliance environments is valuable, particularly where documentation and traceability are important.
  • Be highly collaborative and comfortable working as part of a multidisciplinary team.
  • Must be authorized to work in the United States without sponsorship; C2C arrangements are not available.

  Benefits:

  • Competitive salary.
  • Robust benefits package.
  • Matching 401(k) retirement plan.
  • Substantial paid time off (PTO).
  • Tuition reimbursement.
  • Remote or hybrid work options.
  • Ongoing investment in professional growth through training, mentorship, and industry certifications.
  • Hands-on exposure to modern and emerging technologies across multiple industries.
  • Recognition programs and employee awards within an inclusive culture.
  • Opportunity to participate in an AI-focused innovation program and actively explore emerging AI tools and methodologies.
  • Collaborative environment with opportunities to learn from experienced practitioners and contribute to the development of teammates.
  • Exposure to diverse digital modernization initiatives with meaningful client and business impact.